Kate MinimalistReviews of kateminimalist.com

Be wary of their products. I purposely ordered a product from them because they advertised it on their website. The product they sent was from Mexico and unregulated. The product umary was all written in Spanish. I tried to return it they won't accept it. False Advertising!!!

I try to stay professional in my correspondence, whether it's in person, phone or email as I work the service industry so I understand the difficulty of customer service. But this company is a joke. I first tried Nirvana after buying a 2 pack at the gas station, I didn't even realize how much they were at that time, added it to the rest of my purchase. I liked the effects so I went back and bought the last 2 packs for $18. Ridiculous!! So I thought, I'll buy them directly on-line, it'll be cheaper. Went to the website after Googling Nirvana. VERY diseptive!! It "appears" you're getting a whole "pack" of the pills, 24 in a box, 2 in each pack. But for $69.29 i got FOUR pills, are you KIDDING me??!!! Then I read the return policy. Total deception. Their response will be "it states exactly what you were buying" but the advertising they put with it is VERY diseptive, especially since I bought the same thing at a gas station for $18, (but they rightfully, jack up the price). So thank you Kate Minimalist, for the almost $70 learning lesson but I'll do everything in my power to make sure nobody makes the same mistake I made. I DO enjoy this product and I will do my research in contacting this company to inform them of my disappointment in this companies actions.

I've ordered twice from Katminimalist, Melatonin and Tongkat Ali, both times delivery was a week, which is to be expected when ordering from abroad, I'd actually expect longer. Delivery is a bit expensive but seeing as the products are generally far cheaper than in Canada, it evens out and is probably still slightly cheaper.The melatonin works, sleep after a nightshift is much easier.

Horrible, non-existent customer service. Kyle refused to help. Blamed me for their error. All he had to do was cancel order. Charged double for product, delivery 2 weeks after order. STAY AWAY FROM THIS “company.”

BEWARE Kyle is happy to talk to you until there is an issue....Cant return as they've stopped communicating. They have stolen money from an elderly deaf man. DO NOT BUY from these SCAMMERS. KATE MINIMALIST IS A SCAM SITE

Bought for 381$, you cancelled it, saying you reimburse it. Did not reimbursed it. Phoned, wrote no answer. On your phones person speaking seem high or drink or both. They are professionnal thiefs. Stay far away from them

This company is a scam. Stay away. I placed an order and about 5 days later got a message that they had tried to deliver my parcel but had an incomplete address and I need to transfer money to have it re-delivered. When I pressed the link they said they were going to transfer $1000.00. Luckily my bank stopped it. Stay away for your own safety. Mary Anne

Kate Minimalist lives up to their name. Minimal service or less. Shipped me the wrong product. Made me prove it was wrong with a photo. Offered a ridiculous 10% off the wrong product that I didn’t want. Refused to reship my order until they received the wrong order back. Shipped it back to them and now they are silent. No credit, no correct order. This company is a nightmare! Stay away!