Karako SuitsReviews of karakosuits.com

I needed some new suits because of a new job and I only had one go-to suit and that was getting annoying. I didn't want to pay a lot for them but I was hoping to get three decent suits. And oh my God that I find that here. They were having a big sale. On top of it I had a coupon code. I got three suits for $255 as a birthday present to myself. I looked online to see if they were reviews and there was some people who were saying that the shipping took too long or some other things. In addition, there's obviously a part of you that says maybe it's too good to be true and you can't get a good suit at that price. That's logical. My suits arrived in 2 days. Packed at extremely well at taped all the way around in every direction for protection. My other concern was that they would be shoved in a box and wrinkled and I was going to have to send them to the dry cleaner to be pressed. Not the case. These suits were incredibly well packaged folded. One time on hangers with holders couldn't be any more first class. In addition, the fit and finish of the suits is exceptional. For the price that I paid. I could not possibly be happier with my purchase outstanding. I'm going to tell everyone I know who this is the place to go. If you want to buy a suit online, it's incredibleThese suits were incredibly well packaged, folded one time on hangers with holders. Couldn't be any more first class. In addition, the fit and finish of the suits is exceptional for the price that I paid. I could not possibly be happier with my purchase. Outstanding! I'm going to tell everyone I know this is the place to go if you want to buy a suit online. It's incredible!

Went to the Carle Place store for a suit. The service was extra ordinary, I was walking with a walker and the help went out of there way to assist me. The salesman picked out a suit that fit me to a tee. The men went out of there way even hemming the pants while I waited because of my disability.Spectacular product and service.

The sale person and price

I do not recommend AT ALL! Poor customer service, inaccurate delivery times and the suit ordered was not what we received. Prior to settling on a place to get his wedding suit done, this place was giving my fiancé the run around for his first consultation and fitting. They would give him an appointment, he would show up and then be told that he had to reschedule because they were not prepared. He still decided to to use their services because it's conveniently located nearby, although I told him my first impression was that they seem a little inconsiderate of people's time. We are having a destination wedding and told them so. He was originally told the suit would be ready mid May...It's now been over a month. And if it weren't for my fiancé (who is much more patient than I am) calling for updates, there would have been no communication about this delay. Every time he called he was told the suit would be ready the following week so he could have a proper fitting and see if any extra tailoring was needed. Justly concerned and anxious about the situation my fiancé and I called a week ago and spoke with a woman who said she would call the tailor on Monday and call us back as we explained the urgency (which they already knew about) stressing we have only two weeks. I called back shortly after because I realized that we actually only have one Saturday left for suit pick up (we have other engagements on the following Saturday and wouldn't be able to pick up then. So, I called to let Karako know and was told "I dont know why you wanted to call back to argue." I was noticeably frustrated on the phone and did not hide my feelings about my experience with their services thus far, but didn't feel like that comment was necessary and just finished souring the entire experience for me. I was made to feel like all the issues we had experienced with them were our fault and our problem to solve, and was told "well, I already told you I'll call back on Monday, and that's my day off." It was as if I was being done a favour, when in fact I paid in full months ago for a service. I should also mention that while she was speaking I realized she had the incorrect date we needed the suit for. She had listed the wedding date, when they were informed that we needed it earlier as we're traveling before the wedding. I understand completely that things get delayed - it's wedding season, graduation season, and prom season. I know they must be stacked with orders and clients are keeping them very busy. I'm sure my fiancé's suit will turn out great. But poor communication, poor customer service, and a disregard for my time will always be no for me.

Your 5 Towns location is ruining your brand image. Terrible customer service, no customer care. Rude. Imagine giving a groom who paid upfront for a custom suit the wrong color suit days before his wedding when you had the order (and the money) for months!!! And to add insult to injury, no offer to make it right. A free bowtie? Pick up the right suit after the wedding? Yup - that's the Karako we experienced. If it does not reflect your brand you may want to check in on that store in 5 towns... the groom is still waiting. It's a shame.

Great designs and excellent service provided

Had a great experience shopping at Karako Suits in Riverhead. My husband needed a casual jacket, and the sales rep Frank measured him, and let us know the correct size, then he showed us several wonderful jackets. My husband chose a nice gray checkered jacket which fits him perfectly! No alterations needed. Overall a very pleasant experience! Thank you Frank!

Everything about Karako suits is very good. Cloth quality is good; soft and flexible. Only problem are the pads in the shoulders. The shoulders seem to fold and need to be looked into.