Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanex is the leading provider of Accessories for Apple iPad, iPhone, MacBook & more. Shop our award winning Accessories for Apple on our site.
Kanex (kanex.com) has 37 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
37 approved reviews, newest moderated first
I ordered four items and charged for them. However, there was no confirmation of my order, and when I called, the phone call went to PayPal, to which the computer talked and told me to dispute. Amazingly, the payment history is not in Paypal, only on my banking. Finally, I found a phone number that takes me to WhatsApp, and I asked, but the responder didn't show me anything. So, I dispute my credit card.
By Zed
no support - been waiting three days for a response on a request
By David N.
I ordered a wireless charging pad August 1 and received a confirmation of the order. However, despite my account being charged, nearly 4 (FOUR) WEEKS LATER - NO TRACKING INFORMATION AVAILABLE NO SHIPPING INFORMATION AVAILABLE and most disturbing of all NO RESPONSE from KANAX to my Contact Us inquiry about my order. This is beginning to look a lot like theft !
By Stephen L.
I want to start out saying that I would normally not take the time out of my day to write a negative review however, I feel I need to warn the rest of the community regarding Kanex's lack of support. I purchased two Kanex Premium DuraBraid 10ft lighting cables for Christmas for my two daughters. After a month both cables stopped charging ALL devices. Both cables showed no signs of wear or damage. Thinking that Kanex would stand behind their products I reached out the only way they will allow, via email. I promptly received an email saying they received my correspondence and would most likely be back in touch within 48 hours. One month later NOTHING. I then responded back to Kanex expressing my displeasure I still have received no reply. I'm simply amazed. I've never seen a tech company with a supposed good reputation not respond or stand behind their products. DON'T TRUST
By Aaron S.
This works well but the support behind is a bit awkward.
By KEVIN O.
Great product great price
By Tp
Works as advertised. Got a fantastic price as well.
By Christopher H.
First of all I have a high regard for Kanex and their products. I was looking for a second charger for my Apple Watch 3 and the Kanex GoPower Watch Stand is perfect for my needs especially because I can charge my iPhone as well.
By Franklin Marder C.
