K and G CyclesReviews of kandgcycles.com

Company is a scam. It is closed but still has sales online even though they are unchangeable they will take your money no refund no way to contact anybody.

I've been a customer of K and G for several years. Recently purchased a pair of jeans. Washed them and they shrank. Didn't have my receipt but I know previously you just gave the clerk your phone number and they could pull up your purchase. Went to the store in Mayfield Heights, Ohio and was told I could get a store credit because I washed the jeans. I requested to speak with the manager and he told me he knows the jeans shrink and that when you wash them you shouldn't dry them. The label inside the pants says to tumble dry low. So I didn't receive a refund or a store credit. I asked if he knows the pants shrink why are you still selling them. He just laughed. I called corporate and was told that's up to the manager of the store. So they don't care if a manger ruins their reputation.

Great product at a really good price and super fast shipping. Can’t complain about anything- great job!

Ordered a set of saddlebag/trunk liners for my Honda Valkyrie Interstate based on the website's description. When they arrived the trunk bag was the wrong one and on the manufacture's packaging it showed which one should have been sent to fit the Valkyrie. When I contacted customer support they said the kit was discontinued and "According to the distributor the items I sent you do make up the kit. This kit is a generic kit that fits many models including Honda and Harley Davidson." The bag was obviously incorrect and the correct bag was listed as available on Amazon. When I informed them of this I was told "The least expensive and easiest way would be to purchase an HTL bag outright. I will give you free shipping on it. The alternative would be for you to send the bag back and pay for shipping of the replacement bag which is going to be $20.00 anyway. Your choice." So through no fault of my own I was told it would cost me additional money to get the correct merchandise. Well, my choice was to order the right bag from Amazon, where at least if I have to return an item it's paid for, plus I won't be dealing with K&G any more. Small businesses like this should be focused on exceptional customer service and gaining new customers - otherwise they'll be complaining the big guys are running them out of business.

Ordered 2 simple parts that I could of got anywhere . Almost 2 weeks later still haven't got them not even a tracking number . I could of had somebody walk them from Florida to San Francisco by now

The bell I ordered was on back order. That was fine. I was contacted and told this, they told me that the bell would be in by the May 8th, 2017. I was fine with that, they apologized for it I told them it was good. I finally got an email 3 weeks past that date and was told my item had shipped. I will not be shopping from this place again.

I have not received my order yet

Never received my product as of yet.