Great customer services
Great customer services. Keeping me updated on delivering the couches and upon delivering the couches they set them up for us. They did a good job. Love the set.
By Linda B B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
567 approved reviews, newest moderated first
Great customer services. Keeping me updated on delivering the couches and upon delivering the couches they set them up for us. They did a good job. Love the set.
By Linda B B.
Great service
By Robert R.
Fast approval versus the competition which I used in the past at this store! Monday June 15th. 2026.
By Marvin
Fast and easy!
By Lupita R.
My experience was pretty simple and easy… I only have one issue about the process of paying off my account agreement. I hope soon they have the option to customize the amount of payments and dollar amounts to the customers request. I personally don't like having to make additional payments after the auto draft payments are made from my account Acct# each week. I would like to have one set payment/dollar amount taken from my account that covers my personal needs to pay off my account in a timely manner.
By Michelle R.
Atention quick and secure thank to approve what i wann thank you kafene
By Melvin M.
Belinda was super nice and very helpful. She made this experience worthwhile.
By Cheryl L.
I loved the rapid response and service.
By Maria P.