Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
567 reviews
KafeneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
567 approved reviews, newest moderated first
I like everything except the payment options...ACH is fine but I like to pay in the moment, not days later... If my bill is due on a Thursday I want to pay then on that day.. not 5 business days later. The way it's set up I don't like..... That's y I will be paying in full very soon.
By John J.
I can’t really blame the company but the sales person here in Jacksonville, fl gave me false information about the payments through kafene. Had I known i would be paying almost $4000 for a $1050 loan I would not have purchased this couch. The couch wasn’t even clean when i got it. But aside from that why is the interest rate so high?
By Risha
Nan comments
By Inger H.
It was a fairly simple process and a great option for me
By Rhi
HUB CITY FURNITURE, WAS VERY HELPFUL AND NICE ... THEY REALLY AIM TO PLEASE !!!!!
By Francheska G.
I’m happy you guys give me a chance to get a lease
By Calvin G.
Dry helpful and understanding
By Consumer
Smooth and easy transaction
By customer
