Very,very good
Very,very good
By Yzmond J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
567 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
567 approved reviews, newest moderated first
Very,very good
By Yzmond J.
Very unprofessional company. They will take money even when your merchandise was cancelled. They knew beforehand not to take my money but still did so. It took me weeks to get my money back. These crooks will charge a customer interest. But will not allow a customer to charge them interest for illegally taking their money. I hope companies like this fails with their usury and non accountability tactics.
By FiggaFrank
I love how I got approved on the spot once a moth is really good for me
By Denise S.
Quick and easy process, and a nice limit amount to start.
By Corey H.
The process getting approved for Kafene was quick and easy and was not a lot of paperwork and pretty fast. I will definitely use this again.
By Tracy G.
Mostly your payment arrangements. There is no by monthly or monthly just because a payment comes out in a different month doesn't mean it's monthly. So 15th and 1st is still a by weekly payment so every two weeks .you are lieing to customer and putting them into hardship. You pulled 149 every two weeks that is 298 a month . Ridiculous. Just a terrible experience and would not recommend to anyone
By Subliminal N.
The staff was very helpful. They assisted with choosing the right equipment for me. The process with applying with Kafene went smooth and easy.
By Christina A.
Great customer service
By Donna