Received the support that I needed
The support team helped me solve my problem to my full satisfaction. I also better understood where I made a mistake.
By SJO
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
649 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KadenceWP is a leader in WordPress theme and plugin development and is trusted by over 400,000 websites globally. Our products are designed to help users create highly customizable, fast, and responsive websites and are popular among web designers, developers, and business owners who want to build professional websites with ease.KadenceWP is recognized for its user-friendly design tools, commitment to performance optimization, and responsive customer support, making it a go-to choice for creating WordPress websites—whether you’re a seasoned developer or just starting your online journey.Our flagship product, the Kadence Theme, provides unmatched flexibility and performance, empowering you to build any type of website with no coding required. Alongside our suite of powerful plugins, including Kadence Blocks and Kadence Shop Kit, you have everything you need to create, customize, and enhance your WordPress site.Why Choose KadenceWP?Blazing Fast Performance: Our lightweight and highly optimized code ensures your website loads quickly, providing an exceptional user experience.Intuitive Design Tools: Easily customize every aspect of your site with our drag-and-drop block editor and advanced customization options.Seamless WooCommerce Integration: Build, manage, and grow your online store with our WooCommerce-optimized themes and plugins.Responsive Support: Our dedicated support team is available to assist you with any questions or challenges you encounter.Regular Updates: We are constantly innovating and updating our products to ensure compatibility with the latest WordPress features and industry standards.Extensive Learning Resources: Access our comprehensive knowledge base, video tutorials, and community forums to master KadenceWP products and build stunning websites.Join the growing community of creators, entrepreneurs, and businesses that trust KadenceWP to power their online presence. Whether you’re looking to create a professional business website, a dynamic blog, o
KadenceWP (kadencewp.com) has 649 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 622 reviews with 5 stars · Clear filters
The support team helped me solve my problem to my full satisfaction. I also better understood where I made a mistake.
By SJO
Still Best of The Best Support
By Łukasz S.
🫡Ali Raza king🤘✌️😡
By Rizwan A.
I had an issue with my site, and I thought it was the Kadence theme. It was not. Nonetheless, Brent W. helped me to find out what the problem was. We went back and forth with messages for a week. He was extremely helpful, detailed, and kind. He guided me day by day to find the actual fix, and we found it. In a world where nobody cares, finding someone so helpful was unreal. And the most amazing thing is that I am not a paying user. I'm on a free plan. Still, I've got a much better support than on other platforms where I do pay (looking at you, GoDaddy). So again, thanks Brent and thanks Kadence!
By Giorgio S.
Excellent theme with excellent customer service! I have been using Kadence for over a year now and the theme has been great. On top of that, the customer service/tech support is always excellent: quick replies with helpful information.
By Nassim
Excellent customer service. support always goes above and beyond - thank you.
By Alison
I've been using KadenceWP for my own and my client websites for several years now and was honestly a little apprehensive about support quality after they announced their company changes. I recently had to reach out to their support team for help on something, and Archita blew me away. Not only was the response prompt and exactly what I needed, but they sent through a custom walkthrough of the steps to take so I didn't need to click around and try to figure out what was meant by the steps. So glad I signed up for a lifetime license when I did--one of the few that I'm still using on a regular basis!
By Julianna Yau Y.
The Kadence people absolutely stand behind their WordPress theme! Brent Wilson, the Technical Support Agent, was amazingly helpful, patient, and knowledgeable. I couldn't be more grateful for his assistance!
By Diane Van E.