KadenceWPReviews of kadencewp.com

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4.9/ 5

Excellent

649 reviews

KadenceWP4.9Excellent

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About KadenceWP

KadenceWP is a leader in WordPress theme and plugin development and is trusted by over 400,000 websites globally. Our products are designed to help users create highly customizable, fast, and responsive websites and are popular among web designers, developers, and business owners who want to build professional websites with ease.KadenceWP is recognized for its user-friendly design tools, commitment to performance optimization, and responsive customer support, making it a go-to choice for creating WordPress websites—whether you’re a seasoned developer or just starting your online journey.Our flagship product, the Kadence Theme, provides unmatched flexibility and performance, empowering you to build any type of website with no coding required. Alongside our suite of powerful plugins, including Kadence Blocks and Kadence Shop Kit, you have everything you need to create, customize, and enhance your WordPress site.Why Choose KadenceWP?Blazing Fast Performance: Our lightweight and highly optimized code ensures your website loads quickly, providing an exceptional user experience.Intuitive Design Tools: Easily customize every aspect of your site with our drag-and-drop block editor and advanced customization options.Seamless WooCommerce Integration: Build, manage, and grow your online store with our WooCommerce-optimized themes and plugins.Responsive Support: Our dedicated support team is available to assist you with any questions or challenges you encounter.Regular Updates: We are constantly innovating and updating our products to ensure compatibility with the latest WordPress features and industry standards.Extensive Learning Resources: Access our comprehensive knowledge base, video tutorials, and community forums to master KadenceWP products and build stunning websites.Join the growing community of creators, entrepreneurs, and businesses that trust KadenceWP to power their online presence. Whether you’re looking to create a professional business website, a dynamic blog, o

KadenceWP (kadencewp.com) has 649 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.

Also known as: kadencewp.com
Website: kadencewp.com
Category: Internet & Software
Listed on The Fair Hearing: 2026

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Sep 29, 2026

I've been dealing with the incompetence…

I've been dealing with the incompetence of KadenceWP since they took over SolidWP. They ignore tickets that you create and have still not resolved the issue of not being able to locate my licences and this message has been on my portal since June - We're aware that some Solid (iThemes) Lifetime subscriptions and Iconic Subscriptions are temporarily missing from accounts. Our team is restoring them - no action needed. Reach out to support if you have questions. - This company cannot be trusted at all.

By Chris P.

Response from KadenceWP· Sep 30, 2026

Hi Chris, Christina here from Account Services. I wanted to follow up personally to make sure your concerns were seen and heard, and to reassure you that we are aware of the display issues affecting these plans within the new account pages. The notices currently displayed on these accounts were intended to provide transparency and let customers know that we are aware of the issue and actively working to migrate these accounts properly. We understand that this process has taken longer than anticipated to ensure the account details are migrated accurately rather than rushing the process and potentially creating additional issues. I also see that a member of our Support team responded to your ticket shortly after it was submitted with clarification on where you can currently access your plan details and downloads. I can also see that our team has responded to each of your support tickets. That said, I completely understand that having access to this information through the new account experience is important, and that the current situation has not provided the experience you expected. Your license details, product downloads, and support access remain available through your original MemberPanel account. You have not lost access to your products or support while this migration work is being completed. We genuinely appreciate your patience and understand the inconvenience this has caused. We are here to help, and I’m happy to keep an open line of communication through your existing support ticket to make sure you have what you need while we continue working toward the updated account experience.