Ka'ChavaReviews of kachava.com

The taste is terrible. Why was sugar added? It makes the taste even worse.

I ordered two bags of the chai as a chai lover. I didn’t think they could be that horrible. I was wrong. They offer a return policy even if it’s open I’ve only used one scoop to make one drink out of the first bag. The second bag is unopened. They will only take one return per flavor, so please do yourself a favor if you order this freaking brand do not order two bags only order one and see how you like it. Customer service was not helpful. If I could describe the flavor, it taste like 1 million year old fossil that I ground up. Cheers.

Do not use this company, the rip off their customers and don't care! You ask to speak to a manager and they refuse to get you over to one, they just keep telling you they cannot do so. This company is a joke!!!! Their powder tastes like chalk too!!!

I’m extremely dissatisfied with this product. I ordered both the chocolate and vanilla a high price tag and was overcome with extreme gas and bloating and constipation when I used it. I stopped drinking it and my gas and bloating started to regulate but I had to take laxatives as it blocked me up so bad! I contacted customer service to return an unopened bag and hopefully get a refund for the bag that I used three times and they said the only thing they would do is send me a new flavor if I sent that one back and paid for shipping. That’s a red flag if a company is not willing to back up their product within 10 days of purchase. I also had to add a banana to the smoothie, otherwise it tasted like chalk and gritty. I guess the truth of the matter is is you can’t really beat Whole Foods that our bodies can assimilate. You can’t do good nutrition with sketchy powders that taste like garbage.

They automatically send an order without an email reminder. And they can never cancel the order and their return policy is terrible. I don’t recommend this company.

It's way too expensive for what it is - and it has an artificial aftertaste.

Tastes off, overpriced for what it is, decided to cancel my subscription 5 days before the next order would be shipped. The company still processed my order, the cancellation did not take, and then they gave me a runaround with return. Claimed they would give me a refund "just this once" for the product I did not order, but then in the fine print later in the email said it would be a store credit. They also wanted me to pay for shipping. Scumbag bullshit basically, don't give them your credit card info.

Gives me almost an instant headache. Company will not accept returns/refund the purchase of unopened items.