Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,144 reviews
K9CuisineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are proud to say that K9Cuisine has been around for over a decade now! We were one of the first online pet supply stores that focused specifically on providing the highest quality Natural, Holistic, and Organic pet food and treats for all of our four legged pals!As pet owners ourselves, we understand fully that our pet’s health is just as important as our own. Simple buying the cheapest kibble on the market doesn’t cut it for our furry family members. As such we have partnered with the best manufactures of pet food and supplies to offer you a wide selection of healthy and high quality pet food and treats.Get your dog's food delivered with FAST FREE SHIPPING! Click now and save at http://www.K9Cuisine.com
K9Cuisine (k9cuisine.com) has 2,144 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
2,144 approved reviews, newest moderated first
I made an order which on the website states out for courier Wednesday for delivery Thurs. I havnt received it and they are trying to take another subscription payment out 2 days later for the next order. Why am I paying twice in one week? No phone number to contact them and no replies from emails.
By Kasey K.
Got a spam mail from this domain (info @ k9cuisine.com) which tried to scam me using "phishing" method. The mail acted like it's from Netflix and asked me to re-enter my credit card details.
By Cemal A.
Great quality food, we were quite shocked at the quality difference and the fact that we were spending $140 weekly on one dog from an Auckland franchise store that seems to be filled with majority of bone. We save $50 and get better meat, the delivery is free, our dog is super happy and has such a healthy shiny coat.
By Alan An Sarah T.
FedEx in my area has always been problematic, but color me surprised when my order was a day late and I received a call from K9 Cuisine telling me they were looking into the issue. Two days later, when I still hadn't received my order the same customer service person called (at 7pm their time) to let me know she'd called FedEx corporate and been on hold trying to reach my nearest distribution center to see what was going on. I've had this kind of issue many times with my local FedEx, but I've never had a company work this hard to make sure I received my order. The product arrived undamaged and was reasonably priced,as well.
By Lauren S.
Awesome! My Fromm was shipped quickly and for free. Arrived in perfect condition
By LeoneP
My wife and I shop here regularly for our Labradoodle and the treats are top notch and affordable! Our pup absolutely loves them!
By Roman B.
Their shipping policy states that the orders will be shipped the same day. It's been 4 days and the order has not been shipped yet!
By Customer
This is the finest place to get great, healthy pet food. Excellent customer service and pricing . Thanks for quick service. I enjoy your website and quality. When I call, I've never had a problem. I'll be placing another order.
By Kirsty H.
