Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
39 reviews
K12 Private AcademySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
K12 Private Academy is an accredited online private school offering college and career preparatory education for students in kindergarten through 12th grade. Recognized as a diploma-granting institution by the Southern Association of Colleges and the Schools Council on Accreditation and School Improvement, and accredited by Cognia, K12 Private Academy provides high-quality curriculum, and a flexible education model geared for meeting students' individual schedules, learning pace and styles. Many courses meet NCAA eligibility requirements, and multiple start dates are available for full-time and part-time enrollment. Learn more at www.k12privateacademy.com.
K12 Private Academy (k12privateacademy.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
39 approved reviews, newest moderated first
We’ve been with K12 Private Academy for 5 years and we absolutely love the curriculum because it is comprehensively challenging and is preparing our children for university learning.
By Stephanie W.
Response from K12 Private Academy· Jun 4, 2025
We're happy to hear that our curriculum has been a great fit for your family. Thank you for sharing your five-year experience with us!
Where is my refund?!!! This is the WORST experience I've ever had! Customer service is horrible and extremely unorganized. I need my refund immediately! My daughter never had the chance do any school work because we never received her materials. I've been charged over $1200 and not received anything! Don't waste your time with this school!
By Brian T.
Response from K12 Private Academy· Jun 1, 2025
We are so disappointed to hear about your experience! Please send us a message at [email protected] detailing your experience and be sure to include the student name and phone number associated and we would be happy to look into this to better assist.
K12 private academy has given my children the opportunity to be independent in their education, to grow and reflect on their growth. It was one of the best decisions we made for our children.
By Sarah N.
Response from K12 Private Academy· May 30, 2025
We're happy to hear that our academy has helped your children become independent and reflective learners. We appreciate you sharing your positive experience!
I was forced to pay for the private academy because there is no free online public school here. I'm very disappointed. The level of teacher involvement is definitely less than the free public school. My daughter had only ever attended school online and our experience with the private academy has left alot to be desired. The app is constantly experiencing technical difficulties and we've been confused several times trying to figure which teacher to reach out to when there's a problem. One teacher has consistently sent out email attachments that my daughter's laptop won't open. She sent it to us once in a different form that we could open and that's it. Just once after I informed her. I shouldn't have to inform her every time she sends out learning materials. This experience has been lackluster but, as opposed to worrying about school shootings and bullying, what choice do we have?
By TC
Response from K12 Private Academy· May 28, 2025
We are so disappointed to hear this about your experience. To address the issues you are encountering with teachers, please bring these concerns to school admin so we can have them properly addressed. Additionally, if you are still running into problems with your daughter's laptop or issues opening files, please don't hesitate to reach out to Technical Support at 866.512.2273 and our agents are happy to lend a hand.
I’m very pleased with my child’s academic performance. The teachers are very engaging and keep the kids attention. My child has truly excelled in learning and the curriculum is at a level that my child is learning on a higher grade level which is great. Thank you K12.
By Tamica S.
Response from K12 Private Academy· May 28, 2025
Thank you so much for taking the time to leave us a review! We're so pleased to hear about your child's academic success. It's wonderful that the teachers' engagement and the curriculum's level have contributed to your child's learning. Wishing your student continued success!
Great curriculum along with supportive teachers. The flexibility works well with our family’s scheduling needs.
By T A.
Response from K12 Private Academy· May 28, 2025
We are so happy to hear that our school has been a great fit for your family and that the flexibility meets your family's needs. Thank you for your valued feedback.
I enjoyed the ease of being able to be at any location and my daughter can do her work also work ahead if needed. The teachers always contacted you if my child is behind or congratulates her on a job well done. One teacher even sent a condolences card when she heard of my mom's passing to my daughter and that shows care. I enjoyed every moment of the 3/4 years we have been with K12 Private Academy. Thank you.
By customer
Response from K12 Private Academy· May 27, 2025
We're glad to hear that our school has been a great fit for your family. We appreciate that you felt our teachers cared and communicated effectively. Thank you for your time and valued feedback.
Good teachers and is good for us while we travel
By ERNESTO V.
Response from K12 Private Academy· May 27, 2025
We're happy to hear that our teachers and services were helpful during your travels. Thanks for your feedback!
