Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
305 reviews
Just WetsuitsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a family-run business and love what we do. Two of us are triathletes and all of us love the sport, as well as other outdoor activities. We are dedicated to providing the best customer service in the business. As frequent online shoppers ourselves, we understand time is of the essence when you place an order. Just Wetsuits maintains one of the world’s largest wetsuit inventories in our own warehouse so the wetsuit you order is in stock right now. Most orders are shipped the same day and all orders are shipped within 48 hours.All of us at Just Wetsuits take great pride in being one of the top sellers of triathlon wetsuits in the world. Our focus is triathlon wetsuits and our goal is to be the best of the best. We research the market and only stock wetsuits manufactured by companies that have proven themselves over time. We offer products with the latest in wetsuit technology along with the best value for your dollar. Your complete satisfaction is our number one priority so we only stock products that will keep you happily in the water for years to come.
Just Wetsuits (justwetsuits.com) has 305 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
305 approved reviews, newest moderated first
Kristen went above and beyond helping me determine my size for my wetsuit. They even stayed late to make sure they could ship it out on time for me to get before my race. When I had to change sizes, she overnighted it to me just in time. Their prices are great and they are so helpful. I highly recommend them.
By Connie H.
I ordered my wetsuit on a Sunday and got a call from Kristin on Monday morning. She wanted to make sure that I really wanted expedited shipping, which I accidentally got but didn't mean to. She promptly refunded the extra shipping and I still got the wetsuit in 3 days! Fantastic experience, very personal and would order product from Just Wetsuits again. Very happy with my new Orca Open Water wetsuit. Glad to support a small business- very happy customer! Thank you!
By Cindy
They were able to solve all issues and maintained delivery schedule and adjust payment withou affecting the order. Congrats!
By JAN G.
Product works! After repairing my s5 wetsuit tested several times on water and still holding very well!!
By Gregorio S.
Apart from selling best quality items, the staff was very prompt in solving issues concerning shipping. 2 thumbs up!
By Jorge Rezende F.
Very good service. Delivery fast. Super wetsuit. Satisfaction.
By josee T.
Excellent Customer Service! I love working with the family owned and operated company!
By Christine M.
The item I ordered ended up not being in stock. They personally called me a day later to ensure that they would find me a replacement asap or refund me the money. I decided to order a similar item and it came 2 days later. I did not have to wait on hold to speak with someone either. They answered my call immediately and gave me options that really worked! Great company!
By Carina R.
