JUMBOReviews of jumboprivacy.com

I am new to Jumbo Privacy but to date I have been impressed by its functionality, value and ease of use. I had a Support question and I received a quick and helpful response. I wish other support teams were as easy to contact and quick to help. This app is working well for me. Surely worth your time to evaluate.

It seems that sometimes I answer my own question before a support team can get back to me. What's surprising is that sometimes a customer service representative is impolite about it. Not in this case. Thanks for being polite and understanding.

They a really nice support team.

Many have tried, all have failed. Until Jumbo. Simple. Knowledgeable. This is the solution to all your privacy issues.! You can easily customize what you want done. All the different privacy/tracking “layers”/issues per app are explained in laymen’s terms. An 8 year old can easily navigate this app. There are 0 reasons why you are reading reviews instead of writing them. No, you won’t even notice the VPN is running.! Oh and the customer support is 💯❗️ They will anytime entertain and review any requests, ideas, or tips and get back to you with their thoughts.

Very kind response! It's rare in my experience that, when a customer service rep has to say, "We can't fix that" that I also hear, "But it's a really good feature and we're working on getting that to happen." So encouraging. Jumbo works so well already, but aside from its excellence, I appreciate even more the team's hard work to constantly make it even better, and the kindness of your support staff. Thank you! 🙏🏼

Really liked the interaction with people at Jumbo. Great work. Keep it up.

Well, as far as I'm concerned, the prompt response that I received when I contacted the support department was second to none and I was treated EXACTLY as I or ANYONE else should be ( There's a TON of Businesses out there whose support departments could take notes on conduct and courtesy from this staff here) They were VERY understanding of my situation and most importantly VERY straightforward and honest when answering my questions. If there's room for one more on the team fellas, I'm ready to suit up. 😉👍🏾

Ok, bear with me because this is a first! Someone told me I really need to download this Jumbo Security app to protect all “my digital stuff”. I’m an old retired guy who doesn’t really have much “digital stuff to protect” or so I thought. After signing up for this Jumbo app, it spits out all kinds of information, telling me I’ve been tracked, followed, watched and so on. It asks me if I want them to fix all of this to protect my privacy, so I say yes. Then the app suggests I use this two factor authentication procedure for my safety. Ok, it can’t be that hard, right? Short story is I was getting all these requests for my authentication codes...Other that a few choice words, I had no clue where these codes were or how to get them. So I did the next logical thing, tried to cancel my subscription. Couldn’t figure that out either so I wrote to their customer support department. Thank God, I got hooked up with Silas Berkowitz (probably not cool to drop names but he’s was awesome). Anyway, I explained my frustration and problem. The guy tells me he’s happy to help me so that I don’t get charged and ended writing out the simplest instructions, step by step, that my 85 yr old mother could follow. (Who does that anymore?) Problem solved, now I’m no longer a cranky old customer and have signed up again for their service. I can’t say enough positive things about these guys as far as I’m concerned. Now I’m telling everyone in my family to sign up...you should probably give them a look too. Thanks, ADF