Good support team
Fast reply from the Support team with a detailed answer
By Lilly D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
506 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Identity Theft Insurance up to $1,000,000 in less than 30 seconds.
JUMBO (jumboprivacy.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
506 approved reviews, newest moderated first
Fast reply from the Support team with a detailed answer
By Lilly D.
Does a lot, does it well, keeps your info private and an overall great app with matching user experience! I used it a couple of years ago for many months until I got rid of all my social media and no longer need it. If they offered things like "remove you from public people searches", even if it cost a couple hundred I'd pay!
By Bryan C.
Speedy and no nonsense cancellation and refunds policy
By Paul J.
Great support experience with Jumbo! Prompt response to your questions and answers to your query. 👍
By NordVPN C.
I've installed jumbo since almost day one of its life. It's intuitive, highly effective. It blocks all Google, Amazon etc tracking in a matter of seconds. 2121 Atelier Inc has taken back privacy to everyone. Great job there, can stay without it
By Stefano F.
Jumbo is a security option that feels like a long earned sigh! They’re always immediately available to help with any questions I may have. I’ve been with Jumbo for a couple of years. They work to keep my information secure and I don’t need to concern myself with identity theft! I can not recommend them enough. You’ll be just a number at the big security companies… at Jumbo, your family!!!
By Tammy Y.
Very polite & friendly support. Overall app is very useful
By Алексей М.
Issac and Christina were both quick in responding and reassuring. Issac explained the silver level that is randomly awarded, when I worried about subscription fees. I was very greatful. Christina, unfortunately, had a tougher problem to crack: I deleted a couple of something (?) and Jumbo couldn’t fix Facebook and Messenger: NOT HER FAULT! I deleted and re-installed Jumbo (Here’s hoping I didn’t make matters worse! 😔) Kale, Edmonton, Alberta 🇨🇦
By Kale H.