Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
143 reviews
JuJuBit: AI Custom 3D Figurine ShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Describe it or upload a photo, and our AI designs it, our 3D artists finish it, and we print it in full color and ship it to your door. No design skills, no 3D software, no equipment needed. We make custom figurines and art toys from a pet photo, an original character, or just an idea, plus tabletop miniatures for DnD and RPG campaigns, custom artisan keycaps for mechanical keyboards, and crystal bracelets and shoe charms on jujubit.ai. Here is how it works: chat with JuJuBot or upload a photo and a 3D model is generated in seconds, or browse 30+ style templates if you would rather start from one, then spin and zoom the 3D preview before you order. Every ordered piece goes through Digital Crafting, where our professional 3D artists manually polish the mesh and structural details, and because we print in full color, nothing needs painting. A few things to expect. Everything is made to order, with production taking 7 to 10 business days, followed by shipping of 5 to 12 business days in the US, 10 to 25 internationally, or 3 to 7 with express for US$29.99. Standard shipping is US$9.99 in the US and US$12.99 international, and free over US$99. Weekends and local holidays do not count as business days. Colors on screen can differ from the printed piece. Sizes run from 4cm to 10cm based on what you choose at checkout, measured from the bottom of the base to the highest point, so a figure with a raised weapon, wings, or a tall base measures differently from a plain standing one. If scale matters for your game, leave a note on the order. You can change or cancel within 2 hours of placing an order. After that production has started, and since each piece is made for one person, returns and exchanges apply only under our refund policy. If an item arrives damaged or wrong, email us your order number and photos, and we will usually reprint or refund it, replying within 24 to 48 hours. You can contact us anytime at [email protected]. We also read and answer reviews here, includi
JuJuBit: AI Custom 3D Figurine Shop (jujubit.ai) has 143 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 24 reviews with 4 stars · Clear filters
the plaid pattern on the back was blurry and wavy. other than that it was good.
By Robert B.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 31, 2026
Robert, we would like to look closer at the blurry, wavy plaid pattern. Could you email [email protected] with photos and a short description of what you saw? We will pass it to our artist team to help improve on that going forward. Thank you for using JuJuBit, and for taking the time to share this.
I felt like the timeline was quite a bit longer than what was promised, and a couple of the figurines did not come out like the model that was sent in. The ones that did come back accurately were amazing. But two maybe three (if I’m being picky) of them were not accurate to the model.
By anthony S.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 27, 2026
Anthony, sorry the timeline ran long. Custom orders like yours go through an artist reworking the model before printing and a hand check before they ship, that's what stretches it past off-the-shelf. Two or three pieces missing the mark on what you sent is a letdown, and worth a closer look. Email [email protected], put PRIORITY and your order number in the subject, and include photos of the pieces as they arrived plus a note on which ones look off, that covers everything we need.
The only criticism is that it took almost a month to get to me, though that makes sense because it is a custom piece. The design was great and detailed! It also seems to be constructed really well. It has a good weight to it and is sturdy. I would order from JuJuBit again!
By John W.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 27, 2026
John, appreciate you sticking with it. You had it right, custom work means an artist reworks the model, it's printed, hand-checked before it ships. Glad the detail and weight came through. Whenever the next one comes up, we'll be here.
Miniature looks awesome, but for the price of 100 plus dollars I thought it would be bigger, I hate to see a low priced Miniature, that is the only problem I was upset with, I felt I didn't get my money's worth the whole value.
By Dustin H.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 31, 2026
Dustin, we are glad the miniature itself looked awesome. Size is central to the value you expected. Email [email protected] with PRIORITY and your order number in the subject, and attach a photo of the finished miniature beside a ruler or tape measure. That is everything we need to check the size against the order.
The minis came out surprisingly close to the 3D model. The material feels solid and more rigid than the Wizkidz minis. The color is pretty close to the model but has a slightly faded look. Overall, I think it was worth the purchase to give my DnD experience a premium feel.
By Medki S.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 26, 2026
Hi Medki, really glad the minis felt sturdy and gave your DnD sessions that extra premium feel. Thanks for the detail on how the color compares, that's genuinely helpful for people trying to decide.
The figurine was exactly what I would hope it would be although I would have liked to have had the option to order a larger version. my daughter loved it, and it will be a part of her life for a very long time. The only complaint I have is the company never responded to my 3 requests for status updates because it was taking so longso I would suggest that they work on that communication skill.
By Gary and Lynn L.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 25, 2026
Hi Gary, so glad the figurine turned out to be everything you hoped, and that it's going to be part of your daughter's life for a long time. That means a lot to hear. Sorry you didn't hear back after asking a few times, that shouldn't have happened. Please email [email protected] with PRIORITY and your order number in the subject, that's how to reach us directly. And for a bigger size next time, we do offer a Custom Size option, quote on request, just reach out before ordering.
Easy to use interface to create your custom mini. The image vs the mini not as crisp due to 3d printing limitations I guess. But overall I like it and will probably try again when I need a new custom mini.
By JFB
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 20, 2026
Hi JFB, you guessed it printing at mini scale has physical limits on fine detail, so it comes out a bit softer than the image. Glad the interface made building yours easy. Whenever you need the next mini, we're here.
I seen many poor reviews and I can't decide if it is because their expectations were far too high? I order a mini knowing exactly what id be getting. A decent completely custom miniature that is painted to decent standards. Ordered two and they look pretty good. While they are on the pricey side at currently 25$ a pop it's still pretty cool to have the ability to print your own model even if the quality isn't as fine as say a traditional mini. I personally would buy from them again on occasion when I can't quite find a mini for a character or something.
By Anthony B.
Response from JuJuBit: AI Custom 3D Figurine Shop· Aug 13, 2026
Two out of two is a good run, Anthony. Hope the next one's there when you need it.
