Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
3,958 reviews
Joyride HarnessSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
3,958 approved reviews, newest moderated first
The extra small harness was a perfect fit for my 4 pound bundle of fluff, an American Eskimo puppy 11 weeks old.
By Brooks G.
Response from Joyride Harness· Jan 12, 2025
Thank you for your kind review! We’re so glad to hear that the extra small harness is a perfect fit for your adorable 4-pound American Eskimo puppy. 🐾💖 Wishing you and your little bundle of fluff many happy adventures together! Let us know if there’s anything else we can do for you.
Great fit , well padded and my dog loves it!
By Cheri D.
Response from Joyride Harness· Jan 12, 2025
Thank you for your wonderful review! We’re so happy to hear that the harness fits perfectly and your dog loves it. 🐾💖 The added padding makes all the difference for comfort, and we’re thrilled it’s working well for your pup. Let us know if there’s anything else we can do for you!
Ordering our dogs new collars was easy, delivery was great, and the collars fit the dogs perfect.
By Cindy M.
Response from Joyride Harness· Jan 12, 2025
Thank you for your wonderful review! We’re so glad to hear that the ordering process was easy, delivery was smooth, and the collars fit your dogs perfectly. 🐾💖 Your satisfaction means so much to us! Let us know if there’s anything else we can do for you.
I have purchased 4 joyride harnesses leashes and seat belts for gifts over the last few years. My son’s dog was buckled into the moving car with the equipment on and was able to pull out by breaking the buckle and leap out of the moving car. I sent an email to notify Joyride of what had happened with photos of the seat belt and the dog who had only minor injuries. They responded to the email only to say they were disappointed that happened and another part of their company would get back to me. That was 6 months ago or more and I think they won’t respond at this point. I have also had problems with exchanges when they sent the wrong color. They never sent the corrected color. They are good at selling just not so great with customer service. Their clips are plastic (but look metal) and that is why the 45 lb dog was able to break loose.
By Van
This harness is very high quality and heavy duty, easy to use, HOWEVER, our dog has figured out if he stretches, he can back right out of it. It's perfect when the dogs are walking forward, but not so good for our escape artist. After three episodes of running through the streets trying to rescue our dog, sorry to say, this harness is being replaced.
By Michelle B.
Response from Joyride Harness· Jan 12, 2025
Thank you for your review and for sharing your experience with us. We’re so sorry to hear about the challenges you’ve faced with your clever pup slipping out of the harness. As fellow dog lovers and owners, your dog’s safety is incredibly important to us, and we want to help. If your dog was able to slip out, we highly recommend reviewing this blog for essential pro-tips to ensure the best fit: Avoiding the Slip – Joyride Harness Customer Testimonials. Proper fit is key, and sometimes it’s not just about tightness but also the strap placement based on your dog’s individual shape. One minor adjustment can make a significant difference, so we suggest testing a few settings in a safe area to find what works best for your escape artist. While we cannot guarantee the harness is completely “Houdini-proof” (some pups are just too clever!), it should be very secure when properly adjusted. For added peace of mind, you might also consider using a "safety strap" or "safety cord" that attaches to a collar and leash as a backup precaution for those extra wriggly pups. Thank you again for your feedback and for trying our harness. Please feel free to reach out to our team if you need assistance with adjustments or would like to discuss other options—we’re here to help! Best regards,
This company is spamming me to death and their emails resist spam filters. I get several emails from them a day. I have asked them to stop. No response.
By Don A.
Response from Joyride Harness· Dec 21, 2024
Thank you for your feedback. We sincerely apologize if our emails or texts have caused you frustration. Please know we respect your preferences and want to make unsubscribing as simple as possible. To unsubscribe from our emails or text messages: Emails: Click the "Unsubscribe" link at the bottom of any email. Text Messages: Reply with the word "STOP" to any text you’ve received from us. If you encounter any issues or need further assistance, feel free to contact us directly at [email protected] We appreciate your patience and understanding.
Still waiting for it to be resolved after I sent it back Nov 20
By Lori L.
Response from Joyride Harness· Dec 13, 2024
We are happy to check into this for you. Can you please provide the tracking number for the return? We did supply you with a return label and it has not been used. Please advise.
I ordered a green harness by mistake. Wanted a blue harness. You can’t speak to a human being, web site was impossible to handle. Still have green harness in package it came in. You think they would have gotten (verbally) in touch with me, being a repeat customer.
By Jacquelyn T.
Response from Joyride Harness· Dec 13, 2024
We can definitely get an exchange set up for you. You'll just need your order number (#934461) and this link: https://joyrideharness.loopreturns.com/#/ For your reference, we do have two size charts available on this page but if you have more questions on sizing, don't hesitate to ask: https://joyrideharness.com/pages/size-chart
