Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
137 reviews
Joylux, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joylux offers life-changing solutions with high-tech devices, digital tools, and products to address menopause-related health concerns. By understanding what holds women back, we can create innovative solutions that instead push women forward.Women need access to solutions that help improve confidence when dealing with common female issues as we pass through life’s milestones, like childbirth and menopause. Menopause brings significant changes to our bodies yet is completely void of education and information, leaving us wondering what is happening and searching for answers. We deserve education, information, and solutions to improve our menopausal health.We also believe sexual health is vital to overall health. Our small but mighty team of women (and a few men) is committed to finding scientific solutions that are noninvasive, effective, and affordable to help improve all aspects of a woman’s intimate life. Let’s tackle the taboo together.
Joylux, Inc. (joylux.com) has 137 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 12 reviews with 2 stars · Clear filters
The joylux machine works but don't buy the additional gels. Sticky.. i reached out to customer service which was ai..unable to get a response as Ai thought I was returning the machine. Customer service is poor.
By Kimberly B.
I cannot seem to get into the habit of using the device. I have received excellent support and information, but can't get in the habit of using the device. I have only used it once, and did not feel or notice any difference. It just was kind of a messy experience and too time consuming.
By Charity M.
Response from Joylux, Inc.· Aug 10, 2026
So sorry to hear this. If you need any additional support, please contact us, we'd love to help. Joylux Customer Care 844-872-8578
Average product. Over priced. Slow delivery.
By MC
Thought I'd found the solution to painful menopausal vaginal dryness combined with pelvic floor weakness but, unfortunately, I quickly discovered that the apparatus provokes a worrying burnlike feeling during usage, so I've stopped using it and consequently have lost a substantial amount of money as this sort of things isn't refundable.
By Sophie
Response from Joylux, Inc.· Nov 14, 2025
HI Sophie - Can you reach out to us directly so we can help with a remedy to your experience? Please contact us at your earliest convenience [email protected] -Thanks
I ordered and it worked for 2 weeks. Then red lights went off after a minute 3 to 2 then 2 to 1. They sent me a new one and this time it failed same issue straight away. I want this to work v disappointed
By gabrielle
Response from Joylux, Inc.· Nov 14, 2025
Hi Gabrielle - Can you reach out to us directly so we can help with a remedy to your experience? Please contact us at your earliest convenience 844-872-8578 -Thanks
Two stars for improvement in all aspects of vaginal health but big mark down because of device failure. My first device failed completely after 13 months of use as directed. Issviva my supplier eventually replaced the device…….with a complete lemon that failed after three treatments. Mission Control there is a big problem here.
By Dr J S W.
Response from Joylux, Inc.· Nov 14, 2025
Hi Dr. J S Walker - Can you reach out to us directly so we can help with a remedy to your experience? Please contact us at your earliest convenience 844-872-8578 -Thanks
This machine caused a numbing feeling- during intimacy- I felt no sensation. Prior to usung it i was fine.
By Sharlene L.
Response from Joylux, Inc.· Oct 8, 2025
Thank you for your review. We’d like to better understand your vFit experience as your comfort is of utmost importance to us. A Joylux representative will personally reach out to you today. Joylux Customer Care is available at [email protected] or 844-872-8578 to further assist you.
Probably good at the start of menopause but certainly not good if you have vagina atrophy. After the second use it became so painful even with the gel used liberally. They will not refund after use so I would recommend speaking to your GP first. I wish I had.
By Jane E.
