Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
463 reviews
JLD - Joy Love Dolls™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JLD - Feel the Difference JLD, also known as Joy Love Dolls™, is the premier destination for premium sex dolls and sex toys. As the global leader, we provide an extensive range of lifelike dolls, featuring over 2,500 models in various body types, sizes, and styles. Experience unparalleled customer service, Best Price Guarantee, and FREE worldwide shipping on all orders over $49.Start customizing your ultimate pleasure companion today at Joy Love Dolls™
JLD - Joy Love Dolls™ (joylovedolls.com) has 463 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
463 approved reviews, newest moderated first
I have yet to receive my product, however if l enjoy it, l will be back. The staff was both helpful and encouraging...
By John M.
Response from JLD - Joy Love Dolls™· Apr 20, 2023
Thank you for the feedback. We greatly appreciate hearing from you as our customer. Keep well and take care. :)
When they give you a discount code for 50$ and then do not honor the discount. I payed the full price.
By T R.
Response from JLD - Joy Love Dolls™· Apr 4, 2023
Thank you for your feedback. We greatly appreciate hearing from you. I checked on your order, please note the $50 discount is applicable when you buy one of the premium life like dolls. Thank you once again for your feedback.
Didn't like how long it took for Dr oll to be delivered.and she is way to heavy and hard to move in to position
By Brin G.
Response from JLD - Joy Love Dolls™· Mar 28, 2023
Thank you for taking time to give us feedback on your purchase. We greatly appreciate hearing from you. We apologize that your order took longer than usual. We are sorry to hear the doll is way too heavy for you. Thank you once again for your feedback.
Es ist zwar ein wenig schwer da ich kein Englisch kann, dennoch es hat alles Super funktioniert! Doll ist so wie ich es wollte. Nur habe ich zu spät gesehen das es diese Doll auch kleiner gibt! Im ganzen bin ich sehr zufrieden mit dieser Firma! Danke!
By Herbert S.
Response from JLD - Joy Love Dolls™· Mar 28, 2023
Great hearing from you. Thank you for taking time to give us feedback on your order and experience shopping with us. Keep well and take. :)
Super fast. A very friendly staff that is more then glad to help.
By Casey
Response from JLD - Joy Love Dolls™· Apr 20, 2023
That is fantastic news. :) We are glad to hear of your overall experience shopping with us. Thank you for taking time to give us your feedback. Take care and keep well.
When the order was placed I received an immediate response confirmation with an itemized list of everything in the order. After12 days an email arrived stating that my order had shipped, also included was the itemized list of the contents of the order. as well as a tracking link that informed me that the expected delivery should be in seven days. Everything seems to be going smoothly. Time from placing the order to expected delivery looks like 19 days.
By Allen M.
Doll is excellent
By Patricio L.
Great customer service and willing to go above and beyond for customer concerns. Rachelle was great with all my interaction via email. I bought a zelex doll that quality and realism was beyond expected. Definitely a great company to work with. I’m in the US market and received a custom doll from China quicker then expected. The only complaint I would have was I didn’t get a tracking number and I came home to a large beautiful box without totally expecting it. This may have been due to asking for an expedited order, so they shipped it out quicker then normal. And misplaced the shipping info. The whole process took about a month. From order to delivery. Which is awesome be it was custom, on sale, and came a crossed the other side of the world. They also had a generous sale so they where working to catch up on large orders plus the Chinese new year delays.
By Drew
