Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
36 reviews
JoycenamenecklaceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joycenamenecklace is specializing in unique and innovative jewelry for every occasion. We produce personalized jewelry, bling accessories and birthstone jewelry.Each one of our handmade jewelry pieces is uniquely made just for you. With just the right designs, metals, and birthstones, your memories are captured in stunning personalized jewelry that speaks beyond words.
Joycenamenecklace (joycenamenecklace.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
36 approved reviews, newest moderated first
Hands down the best customer service experience! Will be ordering more pieces in the future. I am in love with my necklace!! I didn’t think they can accommodate because I have two capitals in my name, but they were more than willing to make any changes !! ✨❤️
By LaShary
The delivery took a very long time, so patience is a must. When my name necklace did arrive it was beautifully packaged in a small bag and box, and the necklace was exactly what I had envisioned! I love it!!
By TusconAZ
I ordered a name chain and was not satisfied with the design of the first letter. After expressing my concern they immediately reached out and made it right. I am more than impressed with this company and will definitely be ordering from them again soon.
By Sandra L.
I ordered my name chain and waited a while for it quite frustrated. However the team assured me that due to their upgrade in their system it was longer than anticipated. They sent me a gift for my frustration. Then my chain arrived. So happy with it I can’t begin to say. It’s absolutely beautiful. Worth the wait. Love love love it.
By AnnMarie
I just received my beautiful necklace and absolutely love it. Communication from the beginning, confirming the photo I wanted to use would be suitable to providing me with an image of what my necklace would look like to approve, to shipping date and tracking details and following up. My experience using this company was 5 Star and my necklaces is stunning 😍
By Vivienne R.
Very happy with all of my items beautiful quality products and excellent customer service. Thank you !
By Coco Me L.
I ordered the locket end of Nov., 2022, for my granddaughter for Christmas. It was really nice to be able to submit a picture to be placed in the locket. The staff was very helpful and accommodating and the locket was very beautiful. My granddaughter absolutely loves it and wears it almost everyday. It took sometime to receive the locket, almost a month, but I figured it was because they are handmade and each one is personalized. But, I contacted them, anyway, to check if I would be receiving it for Christmas. They very promptly answered me and assured me I would receive it in time for Christmas, and I did get it in time for Christmas. I would definitely recommend them and I would order again from them. Linda Q Presque Isle, ME
By Linda Q.
Ordered a custom name necklace 12/10 and have yet to receive it. 12/23 they said it would ship out in 2 days. I am so disappointed. $100 lost. I will be seeking legal counsel.
By Alison C.
Response from Joycenamenecklace· Jan 10, 2023
I apologize for the inconvenience caused. Because the necklace you ordered takes time to make, usually the production time is 7-10 days. This is a necklace made just for you. We will ship all orders by December 10th. Please check your email to see if you have received an email confirming delivery. If you have any questions, you can email us, we will deal with it for you as soon as possible
