This is a SCAM
This is a SCAM. They offer you a ticket an then try to sell you another ticket for more than twice the original price. If you don't accept they tell you that you lose your original reservation amount.
By Pablo M.
Saturday, November 7, 2026 · Customer reviews of US businesses
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118 reviews
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We are an online travel agency, who sells flight tickets, hotels packages, car rentals and cruises for discounted prices as we have some very special deals, and direct contracts with different suppliers as well as with the airlines.
Journey-Masters (journey-masters.com) has 118 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
118 approved reviews, newest moderated first
This is a SCAM. They offer you a ticket an then try to sell you another ticket for more than twice the original price. If you don't accept they tell you that you lose your original reservation amount.
By Pablo M.
Do not book with this site!!!!! Please! You pay the price and before receiving the eticket they call you and tell you you cannot travel with your luggage and they offer another flight, for the double the price! And they didn't give me the money back! This is a complete scam.
By SRUR/MARIA D.
esta Stella no la merecen esto es un descaro ,son estafadores ponen un precio bajo en línea y después te llaman para decirte que el boleto que compraste es un boleto que no puedes cancelar ni puedes llevar maleta, que si quieres llevar maleta tienes que pagar 260 dólares más para cambiar el pasaje y así es que puedes llevar equipaje, por favor no caigan en la estafa que yo cai pero todo el que hace mar el suyo le bien atrás
By Denis Torrado R.
Henry was súper helpfull
By victoria V.
Esto es una estafa total mucho cuidados con esto ciber delincuentes
By Yonathan R.
Don't book with them. I received a "Your Itinerary Confirmed" and "Agency Confirmation # XXXXXX " Which was NOT a confirmation. They did not process my card and did NOT keep a ticket. Supposedly they called me a week later (4 months before the flight) and said I hung up on them (why would I do that on a recently scheduled flight?). Then had emailed me info and could have emailed again. Instead, they canceled the flight without telling me. 4 days before I called to confirm their "confirmation" and they said there was no flight but would get me a NEW price. This was $100 more than a 'late' but quick Expedia price. STAY away from Journey-Masters!
By Larry H.
The worst service I have ever received. When you buy the airline tickets online, they post a low price pending confirmation from a sales agent. Then, when the sales agent call you the following day, the price of the airline ticket is much higher. Moreover, agents lie to you about the ticket price and try to sell the routes they want. The claim process is a nightmare! Definitely, I do not recommend this company to anyone.
By Mauricio T.
SCAMMERS!!!!!!! LIARS!!!!!!!! AVOID THESE CROOKS!!!!!!!!!!
By SCAMMER A.