Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
545 reviews
JounceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jounce is an easy-to-use, AI-powered copywriting solution that helps you create professional, effective content in just a few simple steps. Whether you're a marketing professional, small business owner, or content creator, Jounce is the perfect tool to help you save time and improve the quality of your copy.
Jounce (jounce.ai) has 545 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 26 reviews with 1 star · Clear filters
It's not working
By Adnan M.
Response from Jounce· Apr 27, 2023
Hi Adnan, I'm not quite sure what isn't working without more information. However, this sounds like a support question rather than a review. Please email our supper team.
Just bad. All that it is. Horrible. Can't make good art
By Noah S.
Response from Jounce· Apr 25, 2023
We'd love to get more context on what you didn't like as this review is absent of any context.
When it was free, I loved using it. Then you started charging to use it and for a limited amount of words and that was enough for me to see that this wasn’t what to use anymore. I can’t afford to pay for annual or monthly. And when I contacted support to let them know how I felt about this, they insulted me by saying I’m not gonna make it in my business if I can’t afford the monthly subscription. That alone made me see to never use this again. I found a better AI where it was one flat rate per year and NO limits every month. So much better than Jounce. Things changed once they started looking for money from users and not for the better.
By Christine
Response from Jounce· Apr 12, 2023
Thank you for your feedback Christine! We understand that $9 is too much money for some people, however, we've kept our costs lower than anyone in the industry for the quality that we provide. We are currently not profitable, self-funded and of course can't stay in business while never charging for any of our services. We wish you the best of luck and are glad you were able to find a solution that works for your business needs.
Not as good as Chat GPT ———————- I have reconsidered my review and decided to leave something much more scathing because of how weak your reply was. Your reply shows just how much your team actually knows the world around them. Chat GPT is not a chat bot. It actually pulls information from sources to write new content. I used jounce for a couple hours and found that almost everything you get from it is subpar in comparison. Your social posts give no information when you put substantial content for it to base the post on. The long form articles you write rarely looks different from the original source. For you to reply with “our feelings are hurt” shows just how much you care for the customer. You want me to not hurt your feelings? Do a better job. -------- Someone at jounce emailed me directly! This is what they had to say. On Wed, Apr 5, 2023 at 5:37 AM Tyson Quick wrote: Hey Walter, The funny thing about your bull**** review is that we literally use chatGPT and it's the exact same system. You're just going around being a douchebag because you must live a miserable life. Good luck carrying on being such a miserable piece of ****. Here is my reply Hi Tyson, I'm so glad someone at your company is revealing their true colors. This is a horrible look for you. Most companies will look at a 1 star review and not care. You are literally starting a flame war over my opinion (which I am entitled to have). The best part - your first reply goes on to say that chat gpt is a chat bot, and now you are trying to say your system is exactly like chat gpt. And the only comeback you have is to attack my character? REAL mature. At least I'm giving constructive criticism. If you wanna talk about maturity, look at yourself. You are the person bringing feelings into a conversation about improving your system. Another question - why email directly instead of placing this reply with my review? I see you deleted the original comment. Did you not want people to see how hurt your feelings are? I'm sure this is a much more mature way to handle yourself. Good luck getting far with your frail feelings and immature approach to customer service. This is not professional! I do not recommend dealing with jounce if this is how they handle criticism. I will be copying and pasting this for all to see. As a company, do better. ---------- Someone at jounce just called me woke. That goes to tell you everything you need to know about them and their political beliefs. -------- This is absolutely amazing! Since you know who I work for, why don't you just say it? Or will you delete this comment too?
By Walter W.
Response from Jounce· Apr 5, 2023
Walter is the owner of a competing business and thinks fabricating an elaborate fake review is going to convince people to not try Jounce. We recommend trying jounce for free and evaluating yourself. It's disappointing to see people are willing to go to these lengths to attempt to damage competitors.
Cannot cancel subscription without emailing their support first. The AI also isn't very accurate no matter how specific you are
By Ja
Response from Jounce· Apr 1, 2023
This isn't true at all. We have a big cancel button that anyone can access on the /billing page in your account settings. Additionally, we have some of the highest AI content output in the industry that can be confirmed by the majority of reviews here.
Company sends way too many emails. Experience with Jounce was completely underwhelming.
By sparklesw
Response from Jounce· Mar 24, 2023
Sorry to hear that. Every email we send has an unsubscribe button and your experience seems to be an outlier. We'd love to have you send what prompts and templates you used as we have tens of thousands of users getting amazing results.
The user interface is slick but the outputs are quite lacking in personality. They seem too fake for my audience who would Actually be reading the content. Too bad because it’s priced right but relying on AI for everything isn’t good.
By SUZ
Response from Jounce· Mar 6, 2023
Hi Suz, I think you might have the wrong service as Jounce currently has no pricing and is free. If you are talking about Jounce, then we are incredibly bummed to see you chose to give us the worst rating possible without reaching out to provide more information on what you mean by lacking personality and seeming fake. Which templates did you use and what was your input. We've love to have you reconsider your review as this is the worse one we've received out of nearly 250.
The invitation link didn’t work and could not complete
By rodgerzz
Response from Jounce· Feb 19, 2023
Please email us so that we can get you logged in.
