I ordered a 16MM Hyperion CFS paddle as…
I ordered a 16MM Hyperion CFS paddle as a birthday gift that was highly recommended by an avid pickleball player in my community. There was a slight problem in processing the order which overlaped around a major holiday. After a little juggling of emails, the problem solver at Joola's customer service section, immediately identified the oversight, notified other parties involved to successfully expedite and deliver my order. No fluff. No excuses. Exceptional professionalism, follow-up, delivery date and tracking details. My neighbor's family of 5, all pickleball players, purchase all Joola products directly from Bethesda, MD. Ms. Laudico you are the creme de la creme of leadership, demonstrating strong interpersonal relationship skills with customers. I will refer or encourage others to purchase Joola products. Thank you again...Ms. Hynes
By Ms.Hynes


