JOLYNReviews of jolynclothing.com

Jolyn customer service is terrible, it sucks. I returned a too small swimsuit. Although it was approved and the swimsuit arrived at Jolyn, they are already 5 weeks silent about the refund. Nothing about the process, when you mail they toss you back and forth between their .com mailadres and customer support mailadres. Meanwhile I get overloaded with advertisement mail from them. DO NOT BUY HERE!

Invalid and expiring offers for email. Dishonest

UPDATED: Customer service did return my two emails, and was able to cancel my order in time, BUT they should have a customer service number of chat functionality I cannot directly contact customer service! I placed an order for a size 32 suit. There was some sort of glitch and switched the order to a size 26!! The only means to communicate was to send an email that will be read in 1 to 2 business days!! I cannot afford a $55 plus shipping glitch!!!

After i purchased the jolyns for my daughter worth over 1,000 dirhams I receive a WhatsApp from fed ex about an extra import fee and i thought it was a scam and I don’t know, swim suits still haven’t arrived

Yes you have to wait 2 weeks for international orders but the quality, service and fit was perfect. I bought 3 x different swim ware training sets, took into account the user reviews on sizing + used the size tool guide and I'm very happy. The suits are beautiful and fit perfectly. Took them 3 days but customer service did respond to me when following up on delivery time.

Jolyn sales team is a bunch of crooks. They offer 10% discount code for new customers, yet if you enter the code they immediately add delivery fee even though they promise free shipment on orders above $90. There is no delivery fee if you do not enter 10% new customer coupon code, though. How dodgy and manipulative. Absolutely disgraceful sales strategy aiming to make extra dollars by misleading prospective customers. There is no way to grow business if you rip off people and treat them like stupid

DO NOT ORDER FROM THIS COMPANY AVOID AT ALL COSTS NO ITEM ARRIVED EMAILED THE COMPAY NO RESPONSE

EDIT- The company reached out to me via email & phone and offered to refund my order as well as gift me a complete new order with additional items for my daughter’s birthday. Jamie was very apologetic and definitely made things right! These are still the best quality training suits around! I also have been a long time Jolyn customer. And also ordered during the last Labor Day sale- 2 suits totaling $125. The tracking says it’s still in CA I have contacted customer support at least 4 TIMES with no response & there’s no phone number to call. This is ridiculous- I’ve never had such a poor customer service experience