Had severe bloating and constipation…
Had severe bloating and constipation first 2 weeks of tirzepatide. Called their helpline and 'doctor' emailed generic laxative information that I had already tried and did not respond to follow-up emails for assistance or request for a phone call. Emailed help line and received a generic apology and offer for doctor assistance but they didn't respond to request again. I cancelled their 'automatic renewals' which jump from $697 I wasted to $1397! AVOID this company!
By John S.
Response from WeightCare· Jan 24, 2025
We’re truly sorry to hear about your experience and the frustration it has caused. Supporting our members through every step of their journey is our top priority, and we sincerely regret that you feel we fell short in your case. We want to make this right. Please email us at [email protected] with your account details so we can personally address your concerns and provide the assistance you deserve. Your feedback is incredibly important to us and will help us ensure this doesn’t happen again in the future. Thank you for sharing this with us, and again, we apologize for the challenges you’ve faced. We’re committed to earning back your trust.




