Love how quick the response was and…
Love how quick the response was and love join Polly dearly.
By Kennesha
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Love how quick the response was and love join Polly dearly.
By Kennesha
I contacted support via chat. Enrique was very helpful. He went the extra mile to address my request and resolve it. Great customer service that definitely exceeded my expectations!
By M. L.
John made my experience great! He had spot on customer service. I had to stop my medication due to a knee replacement, and he was able to stop it and then I will start it when I'm ready. Such a relief to know you are working with a good company! Thank you, John.
By Funky
The representative, Rey, worked with me over several days to find the plan that would be the most reasonable and beneficial to my current situation and future goals. He was knowledgeable, friendly, patient and efficient.
By Barbara
The product is great and I have zero side effects. I am at my goal weight and I go to the gym daily. The customer service is prompt. I’m happy with how things have gone.
By Adam F.
I was confused about an order and I contacted customer service. What a wonderful experience. I was in touch with a rep named Rey. He explained everything and assured me about my situation. They have always responded and helped when needed. Such a wonderful company.
By Tanya
He was very prompt. He answered all my questions. He understood my concerns.was very, very helpful.
By Carmella B.
John addressed my concerns quickly and efficiently
By Alexis F.