Toby was a great help and very prompt
Toby was a great help and very prompt
By Linda D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Toby was a great help and very prompt
By Linda D.
I have been doing Join Polly for the last 5 months and have lost 19lbs. This medication has been life changing as a woman who deals with PMOS/PCOS and Hypothyroidism. Ive spent the last 5 months working on my relationship with food and craved nothing but healthy food. I have recommended Join Polly to multiple people who have ordered and started their journey.
By Nichole J.
I really like this company. The medication is very good quality, the service is fast, and the whole process is very simple, with no unnecessary bureaucracy. It makes things much easier for anyone who needs ongoing medication. Highly recommend.
By Silvia Spinosa P.
Professional and efficient
By Michelle M.
Literally not a single issue. It was absolutely seamless. No issues with shipping, no invasive questioning. So much information available on their website. A very good experience overall. Would recommend!!!
By Erin S.
Toby helped me get my shipment date changed to work around my vacation. He was so positive and nice. He also was very fast with taking care of everything.
By Anne
Wonderful company to do business with. My FSA card was short of funds and they worked with me on how to pay for my medicine. Excellent customer support from Esther!!
By Dona P.
I’ve have had to have communication a couple of times with Polly. Nothing was wrong on their end, I just had questions. Each time I did, they were prompt and very professional. Very reassuring and made sure I had the answers I needed from my questions. The only reason I left them was because I finally got RX coverage. Give this company a try. You won’t be disappointed.
By Connie