Easy process
You get full support of customer service, easy pay easy orders.
By Mrs.Lucy R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
You get full support of customer service, easy pay easy orders.
By Mrs.Lucy R.
Great customer service. Prompt responses and problem solving. Great product and high quality service.
By Deandra R.
Join Polly is a great company. I have always received outstanding service. My shipment always arrives on time. They are a legit company that always answers any questions you might have. Their customer service is sub par. Thank you for your amazing service!
By Valerie
Honest and communication and compassion
By Sara A.
The medication provided by Polly has helped me maintain my healthy weight for over 6 months. I recently had to reach out to delay my shipment, and I was able to chat with a representative (Kat), and she was very friendly and efficient at getting me what I needed.
By Cassie A.
The support with this company is super great and extremely helpful and answers any questions, issues very quickly.
By Cyrax
Everytime I have had to contact polly, it has been a positive experience. Quick response time and satisfactory answers to all my questions. In a world where customer service has fallen by the wayside, polly is a rare gem. Thank you James for your help today.
By Sheri P.
Kylie was kind, understanding, quick to answer and absolutely handled my situation with grace.
By Shauna H.