Quick response and very easy to work with
Quick response and very easy to work with
By Erica S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Quick response and very easy to work with
By Erica S.
The Polly team is great. They are very responsive and helpful when it comes to questions. They make the subscription and refill process really easy! I will forever stick with Polly because I know I can expect great customer service, transparency and caring advice from their team.
By Gabriela C.
Very helpful customer service. Very easy subscription.
By Stephanie T.
Always great, timely support!!
By Nicole G.
Meds arrived incredibly quick. Second installment was to me on time so I never had to miss a does. Company is easy to work with. Pricing is the best I've found and it was the exact same compound as the other companies that I looked into. Will be ordering my second round soon.
By Amanda
Quick to respond and resolved my issue quickly. Thanks to Gary!
By Rachel
Great customer service. I have always been able to connect with someone the same day to change something, or just check in with a doctor. I always get my shipments on time or early and I am down 30 pounds with just 15 more to go for my goal weight.
By Lisa P.
Quick response, friendly agent
By Carolyn D.