Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
JoinPollySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Their customer service is phenomenal! They are very helpful explaining the process of meds, payment process, aiding in anything they can! I have had great success, and will.continue on with Polly, and my journey!
By Rachel G.
Rachel was fast help and had very good customer service!
By Tabitha
Customer service is always great. Shipments are made on time and quickly! If you have questions or need to move a payment a couple days they are more than willing to help! I spoke with Ernest 3 times today and he was very nice!
By Heather M.
They are so lenient and reliable when it comes to any questions you have. I must also say that this is the only company I have EVER been able to push back my payments until I can pay for it truly amazing service I can’t rate no higher than 5 stars or I would
By Brayden M.
Very quick response and action to my question.
By Michelle A.
Polly’s care team is an amazing help!
By Alexis W.
He was helpful
By Veronica
Each time I email and ask a question the response time is more then amazing. I wish other companies got back to me that fast and efficient.
By Mary
