Midi HealthReviews of joinmidi.com

I would have given them 4 stars but for the treatment change when I turned 65. Like every American, when I turned 65, I am required to add Medicare as my insurer. They knew I was turning 65 and instead of informing me that they do not accept Medicare, they converted me to "self pay" and then after my visit literally took my credit card on file for prescriptions to self help $150 (my copays are $14). Literally, instead of sending me an email notification of the Medicare exclusion, they surreptitiously changed my status from "insured" to "self pay" and then self helped to pay for the visit using the credit card I had had on file for my prescriptions. So unethical it is unimaginable.

1) Not notified of my portion/copay until after the consultation and it was $170, insurance only paid $80. I would have liked to know that before; 2) many people are involved in the prior authorization department and therefore there is miscommunication and repeated communication about the same issues. Often, someone would reply to an old message and disregard my most recent communication or resend old information. It was infuriating.

My clinician said "HRT only treats night sweats and hot flashes. You *might* get relief for the other symptoms, but it's not guaranteed." Well, wtf am I doing here? I don't have those symptoms. I have weight gain and brain fog and all the other symptoms of menopause. The cancer risk and other discomforts of HRT are not worth it. Feels like a bait and switch.

Talked to a nurse practitioner and she was not helpful at all then i get some abnormal markers like 3-4 in my blood work she says she doesn’t see anything concerning. Like wtf please avoid at all cost 😳

What a disappointment. Stephanie, my provider, listened to my history, then suggested a course of treatment that I said I had already done with low results. I have PMDD and progesterone gives me anxiety, so asked what the thinking is to put me back on it. "That's what we do" and she shut down and stopped talking. The whole expressive tone on her face shifted. I tried to open the conversation back up, but she became defensive and quiet. "Sorry, I don't have an answer for you. I wish you luck on your journey." And that was it. No offer to consult with someone else, refer me to someone more versed in my needs, or get back to me after doing some exploring. Just total shut down. I was not expecting to feel so dismissed by a company started by women for women. But, I have been left feeling rather abandoned. I wish there was a way to contact the company prior to making an appointment to ask if my case is something they have experience with. But there is no availability for that, and no way to choose which provider you see. The only positive is having a virtual visit, and being covered under insurance.

The appointment I was able to get was ok. Provider was nice and everything but it was not what they advertise. I went with them because they accept insurance and they prescribe testosterone. Neither was true. I had to pay $250 out of pocket for this ‘insurance covered appointment’ because they changed which insurance companies they work with in the days between when I signed up and when my appointment occurred. I was told I was supposed to be ‘tracking’ these changes. Who would check every day if a company that said they take your insurance still does? No one, that’s who. Anyway, the testosterone issue. My regular gyn will prescribe estrogen and progesterone. I didn’t need to pay $250 for those. I booked with midi specifically because they claim to prescribe testosterone. What they fail to tell you is that if you want testosterone the provider they force you to see and pay $250 to will not be prescribing it. They make you wait a full month, pay for bloodwork even when you already have the same results from a few weeks before, and pay yet another $250 to your ‘testosterone provider’. Yes, you have to pay $250 per appointment, per month, per doctor and there are two docs. Then you have to pay for the prescriptions themselves on top of that. Midi was supposed to be the inexpensive option but they wound up costing way more than the fancy consierge medicine type companies that include nice compounded creams for you. My estrogen literally comes in what looks like a ketchup packet and I’m supposed to use exactly one seventh of it per day. It’s impossible.

Set an appt for testosterone cream. They couldn’t prescribe it. So…..waste of time. Provider said I wouldn’t be charged for the consultation.

This company claims to holistically treat women for women related issues- mainly with hormonal issues caused by perimenpause and menopause. The company in reality seems like it saw a gap in health care and how they could make the most money. They have some generic info on their website and send you blog-like email content. Appointments are 15 mins long. They ask very few questions about you or your health before pushing for HRT. That is what the appt is about. If you are reluctant because they didn't have time to read your health history, ask many questions, or discuss side effects, then they may switch at the end to supplements to try. (Which they unsurprisingly also sell.) I had 2 appts with one of their providers. What this company is good for: If you are in perimenopause or menopause and have done your research on HRT and know that you want HRT then it is easy to get an appointment and a prescription written. If you are a person with complicated health problems and wants a more individualized holistic approach like their website claims, this is not a place for that.