Midi HealthReviews of joinmidi.com

Several attempts to communicate with NP. A person acknowledge email received but no answer from the NP. It's very frustrating to claim advocacy for women when there is zero response. The hefty $250 consultation was a waste of money and time. It has been a disappointing experience. They basically took my money.

Very frustrated with this company. The practitioner pushed GLP1s and pharmaceuticals the very first visit. Ran some labs and told me they were all normal and it was my age. I received a bill for $1k for the way these were coded. I later found out with a different provider I have insulin resistance from my cortisol. Midi claims to be a women's hormone expert but they don't even know the basics. Only good for GLP1s.

I came to Midi Health with high expectations because I strongly support their mission of providing accessible, specialized perimenopause care for women. Unfortunately, my actual experience was an alarming breakdown in basic clinical operations and patient safety. During a paid telehealth consultation, my provider evaluated my symptoms, agreed on a treatment plan, and explicitly promised to send a time-sensitive HRT prescription to my pharmacy ahead of upcoming travel. However, the provider failed to log the session notes, failed to transmit the promised prescription, and went on vacation without leaving covering care or finalizing my chart. I have reached out to Midi support multiple times across two days to resolve this before my travel date, only to be repeatedly told it is being "escalated" while receiving zero follow-up or medical resolution. Leaving a patient stranded without their promised care or an on-call clinician to complete a chart is a severe operational flaw and clinical safety issue. I desperately hope Midi addresses these glaring backend and provider workflow failures, as their clinical execution is currently failing the very women they claim to empower.

Very disappointing experience before I have even been able to complete my first appointment. I scheduled with Midi because I was genuinely looking for help and was hopeful about their service. Unfortunately, my experience with scheduling has been extremely frustrating. My first appointment was scheduled for July 20 and was canceled because the provider was unavailable. I rescheduled, and since then I have continued to deal with repeated scheduling problems. I have now had multiple appointments canceled or changed by Midi because the clinician was unavailable, including two appointments in a row that were changed on the day of the appointment. Most recently, I had a confirmed appointment for August 27 at 5:30 PM. I received reminders leading up to the visit, including a message that same afternoon with my telehealth link. Then, shortly before the appointment, I received another message stating that the clinician was no longer available. Midi automatically rescheduled me for August 31 at 8:15 AM without first asking whether that date or time worked for me. What makes this especially frustrating is that patients receive multiple reminders to confirm appointments and are specifically warned that they may be charged a $55 no-show fee if they do not attend. Patients are expected to protect Midi’s time, but after having my own schedule disrupted repeatedly at the last minute, I do not feel that the same consideration has been given to my time. There have also been other administrative issues. After my earlier appointment was canceled because of provider availability, the system repeatedly asked me to complete another health questionnaire even though I had already completed one. At one point, Midi’s system also showed two appointments scheduled for me even though I had only rescheduled once. I had to contact support to straighten that out. I also received conflicting information regarding whether the questionnaire needed to be completed again. To their credit, support has responded to my emails and apologized for the repeated last-minute changes. They even acknowledged that they were looking into what happened. However, an apology does not fix the underlying issue when the same scheduling problem continues to happen. I understand that clinicians can have unexpected circumstances and occasionally need to cancel. My concern is the pattern, the extremely short notice, and the way patients are automatically moved to another appointment without a conversation about their availability. I still have not been able to complete my initial visit after first scheduling in July. For a healthcare company built around convenient virtual care, the scheduling process so far has been anything but convenient. Patients arranging work, family responsibilities, and personal schedules around medical appointments deserve more reliable communication and consideration.

Rushed Appointments. Practitioner didnt listen or ask enough questions. prescribed hormones that were WAY to high and unecassary. Surprise medical bills for bloodwork not covered by insurance - that wasnt explained.

I had a great experience with the clinician. I was so excited and hoping for a long-term relationship. However, I cannot reach a human being on billing and insurance. I am caught in a loop of automated responses. MIDI is in network for me, my insurance, Aetna, confirmed this with me. My bill says my insurance says I’m not covered which is not true. But I can’t speak to a human and I have tried by phone and by email and there is no way to speak to a human. I keep getting emails and text to pay my bill but the law in Virginia requires filing with insurance for network providers before balance billing the patient.One hellish automated response loop.

The price is expensive. I didn't know until my friend was surprised at how I was getting Trizopidile 5mg for around $300, while others were selling it for about $129. I also injected for 5 months and lost 5 pounds. My BMI is 28, which isn't crazy. My friend used Zepbound and lost 20 pounds in less than 2 months. Not good quality and very expensive.

If I could give ZERO negative stars I would. Midi scammed me and did not acknowledge AND even are demanding payment for the scam.Its a small payment and I could pay three times that amount but it's the principle of it all ..your company scams. Are you even located in the United States?? HORRIBLE company and the people they have answering the phones on their "call center" can't speak English. NEVER would I recommend using and NEVER will I use again! I don't need nor do I want a response or for you to " look into it" and give a reply as to why you justify it. I just wanted to post my experience and move on.