Very responsive
Very responsive
By Lauren F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
218 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join Layla is listed under Personal Care.
Join Layla (joinlayla.com) has 218 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 27 reviews with 4 stars · Clear filters
Very responsive
By Lauren F.
Three months in and feeling wonderful. My packages arrive quickly and I’ve had timely responses back from the prescriber when I reached out with a question. I do find the website a little tricky to navigate but still manageable. Have also noticed my meds are not shipped on ice so I have to make sure to get the package right inside so it doesn’t warm up.
By Kiersty
I had a package that showed it was delivered but I did not get it, I messaged the company and at first they were delayed in a response, when I inquired about a follow up they were quick to respond and now are in the process of shipping me a replacement. Very appreciative.
By Stephanie C.