Kudos: Smart WalletReviews of joinkudos.com

Response from Kudos: Smart Wallet· May 25, 2026

Hi Julien, we’re sorry your experience with Kudos didn’t meet your expectations. We’ve been in touch with you directly and want to make sure this gets resolved. Our 90 day guarantee is designed to make sure members get value from Kudos Premium. If you don’t get value equal or greater than your annual fee in 90 days, we make it right by refunding the annual fee through Kudos Boost credits, which can be redeemed through PayPal and transferred to your bank account. In your case, we’re also willing to make an exception before the 90 day period and provide the full annual fee back through redeemable Boost credits. Since your subscription was purchased through Apple, any direct refund back to your original Apple payment method has to be requested through Apple at reportaproblem.apple.com, and we've shared this with you via prior email interactions. We appreciate you giving Kudos a try and we’ll continue working with you directly to make sure this is resolved.

Response from Kudos: Smart Wallet· Mar 29, 2026

Hi Jonathan - thank you for sharing your feedback. We've reached out to you directly via email a few times and wanted to make sure our response here reflects the full picture. Our records show that our AI agent successfully negotiated a $5/month discount with Spectrum, bringing your bill from $135 to $130 for 6 months, on top of a $10 discount already on your account. We've shared the full call transcript and audio recording with you directly. If your bill has since increased, it's possible the promotional period ended, Spectrum made a separate rate change, or the existing discount was inadvertently adjusted when the new one was applied — any of which would be outside of our negotiation. We'd recommend reaching out to Spectrum directly and referencing the discount that was applied. We're always happy to help if you have further questions. Feel free to respond here or at [email protected]. Thank you.

Response from Kudos: Smart Wallet· Jun 21, 2024

It's fantastic to hear that Kudos has become such an integral part of your online shopping routine, Adaora. We designed the app with exactly this goal in mind - to make saving money effortless and automatic. No more juggling multiple cards or trying to remember which one gives the best rewards for each purchase. We've got you! Thank you for being such a loyal Kudos members for over two years. Members like you you are the reason we do what we do. Please reach out if we can ever make your experience even better: [email protected] Happy shopping and even happier saving! - Team Kudos