Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,428 reviews
Fridays HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
It's always a great experience. I always feel heard and they take care of everything I need. I couldn't ask for a better provider.
By Shayna
Response from Fridays Health· Sep 8, 2024
It’s wonderful to hear that you’re having such a positive experience with Fridays. We’re committed to helping you reach your health goals and are always here for you!
The staff is responsive to your needs & the online doctor visits are timely and efficient. With the GLP1 shortages the compounding pharmacies have been able to provide medication on a timely basis so you don’t have to delay or miss doses. They’ met or exceeded my expectations!
By DrAshton
Response from Fridays Health· Sep 8, 2024
We're so glad you're enjoying Fridays. We're here whenever you need us!
Every interaction I have had with the team at join Fridays has been stellar. I am feeling good about my journey and about the support they give. Their customer service is on point. The provider that I've had is amazing and when I've had questions they get answered very quickly.
By Crystal S.
Response from Fridays Health· Sep 7, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with the team at Fridays and that you're feeling good about your journey with us. Our goal is to provide the best support possible, and it's great to know that our customer service and your provider have been there for you every step of the way. If you ever need anything, we're always here for you. Keep up the fantastic work on your journey!
Communication is poor and using two platforms is very JF and Openloop is a hassle. I was told I would have support and be able to move up in dose fast and see results. This is not the case.
By Darla
Response from Fridays Health· Sep 7, 2024
Hi Darla! Thank you for sharing your feedback. We're sorry to hear about your experience, and we take your concerns seriously. Our goal is to provide a seamless and supportive journey for all of our patients, and we regret that we didn’t meet your expectations this time. We understand that working with multiple platforms can be frustrating, and we're actively working on improving the experience. Regarding your treatment and support, we aim to customize care based on each individual's needs, including dosing adjustments. Please reach out to us at [email protected] so we can address your concerns directly and ensure you receive the care and support you deserve. We value your feedback as we continue to improve our service!
Join Friday's and Open Loop Health customer service staff always gets right back to me with answers to my questions. They helped arrange delivery of my meds so that it arrived after my vacation but before I had to travel 140 miles to my job the next day. There was a recent issue with payment (my credit union does not pay charges over the weekend and on holidays and Join Fridays did not credit my account with my automatic payment when my Credit Union sent my August 2024 payment early the next week so I had what looked like an unpaid membership fee balance when I went to order my meds last month). However, this got straightened out and I was able to order my meds and only missed one week of treatment. However, I would like to be able to specify the pharmacy I get my meds from. I prefer Hollandale Pharmacy in Florida over Red Rock Pharmacy in Utah. Otherwise, I am very happy with JoinFridays and Open Loop health.
By Mischelle M.
Response from Fridays Health· Sep 7, 2024
Thank you so much for your detailed and thoughtful review! We’re glad to hear that our team was able to coordinate the delivery of your medications to fit your schedule and that our customer service has been responsive to your needs. We apologize for the payment issue, but we’re happy it was quickly resolved and that you were able to get back on track with your treatment. We also appreciate your feedback about pharmacy preferences and will take it into consideration as we work to improve the experience for all of our patients. If you ever have any additional requests or questions, don’t hesitate to reach out to us at [email protected]. We're here to ensure your journey continues smoothly!
The new site is easy to use.
By Susan
Response from Fridays Health· Sep 7, 2024
Hi Susan, thank you for the review! We're glad to hear our new site/portal is easy to use :)
Finally a program that works for me! Incredible customer service!
By IVETTE
Response from Fridays Health· Sep 6, 2024
We're thrilled to see your satisfaction with Fridays! Your success is our success.
Customer service good response time
By CC
Response from Fridays Health· Sep 6, 2024
Thanks for the awesome review! We're honored to be a part of your journey.
