Very professional and courteous
Very professional and courteous. All my answers were answered and I am looking forward to my journey Thank you
By MARK B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ezra is a digital health company aiming to improve the lives of Americans across the U.S by connecting them with the best treatments and physicians across the country. We provide access to expert doctors and personalized plans to help you look and feel good.
Ezra (joinezra.com) has 39 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 23 reviews with 5 stars · Clear filters
Very professional and courteous. All my answers were answered and I am looking forward to my journey Thank you
By MARK B.
My contact person, Maria, has been so helpful. She has answered my questions quickly, throughly, and without pressure to purchase - really excellent customer support!
By Lois W.
I am absolutely thrilled with the customer support I received. Maria, from the support team, was very responsive, understanding, and quick to resolve my issue. I am very pleased with Mondae!
By Jeanne
The customer service agent was able to answer my questions quickly. She was also able to solve my problem immediately. I have been very impressed with the level of service each time that I have needed help.
By Don P.
My meds were delivered to the wrong address due to FedEx mistake. I was very frustrated because I was afraid I was going to miss my shot. There is someone named Juan that helped me all the way through this process, even though I was very frustrated he did everything to know they will stay on top of it until I got my meds. I did receive my meds today just in time for my next injection. I am very impressed how they stayed on top it.
By Rexie M.
So far, I am very pleased with Ezra. I wanted to try a glp-1 but couldn't find a monthly program. Ezra is affordable with a 1-month option. The team is very prompt and responsive. They give multiple pharmacy options. After picking I decided to switch. It was easy sailing. I cannot speak on the GLP-1 itself because it has only been a month, but JoinEzra has been a pleasure to work it. I highly recommend this company.
By Rhonda
Great. Process was fast, shipping was quick and -cold- and customer service was there when I needed them.
By FeistyConsumer
I had a great experience with customer service. Very helpful and efficient.
By carly C.