EmbodyReviews of joinem.co

Response from Embody· Sep 4, 2026

We’re sorry that your experience has felt uncertain and frustrating, especially after completing your intake and being given expected shipping timelines. We understand how disappointing it is to still be waiting without a clear update on September 4th. We’d like to look into the status of your order and what caused the delay. Please reach out to our support team with your order details so we can review this and provide you with a clear update. - Embody Team

Response from Embody· Sep 4, 2026

We are truly sorry to hear that your experience with our customer support has been so disappointing. We understand how frustrating it is when you don't receive timely responses or follow-ups, and we sincerely apologize for falling short of your expectations. We’d appreciate the chance to look into what happened and see where we fell short. - Embody Team

Response from Embody· Sep 4, 2026

We are truly sorry to hear about the significant delay in receiving your second dose and the frustration this has caused, especially when you are out of medication. It's completely understandable that you feel this way and are questioning our reliability. We’d really appreciate the opportunity to look into what happened with your second shipment and make this right. Please reach out to us directly with your order details so our team can review the delay and help get you the answers you deserve. Thank you for bringing this to our attention—we’ll take your feedback seriously and work to do better. - Embody Team

Response from Embody· Sep 3, 2026

We understand why you’re disappointed, especially after having experience with other tirzepatide programs and feeling that this treatment hasn’t met your expectations. Your concerns about increased hunger, the needles, and whether you have enough medication remaining are all worth taking seriously. We’re sorry this experience has left you feeling frustrated and uncertain about your remaining medication. We’d like to review your prescription and order details, including the supplies provided, to better understand what happened. Please reach out to our support team with your account information so we can look into these concerns and make sure you receive appropriate guidance. - Embody Team

Response from Embody· Sep 3, 2026

Thank you for taking the time to share your experience. I’m really sorry to hear about the frustration your wife and you went through with scheduling and customer service. That kind of delay and confusion is absolutely not what we want for our patients. I’m glad to hear your consultation went well once you connected, but I understand that the overall process fell short. We’re actively working to improve how we handle appointments and refunds, and your feedback helps us prioritize these fixes. If you decide to reach out again, we’d love a chance to make things right. - Embody Team

Response from Embody· Sep 2, 2026

We’re sorry this was your experience, especially when you were simply trying to get clarity on when your review would be completed and make sure the information on your account was correct. You shouldn’t have been left feeling like you had to figure everything out on your own, and being disconnected during those conversations only added to the frustration. We appreciate you explaining what happened. Clear communication is especially important when you’re waiting on a provider review and trying to plan around your treatment. We’d like the opportunity to look into your account, including the starting-weight issue and your previous interactions with our team, so we can make sure your concerns are properly addressed. Please reach out to our support team with your account details so we can assist you directly. - Embody Team

Response from Embody· Sep 2, 2026

Thank you for sharing what happened, and we’re glad our support representative was able to step in and help get things taken care of. That said, we understand how frustrating it must have been to see another charge after you had already been informed that you weren’t eligible and had not received any services. Your feedback about how these charges are handled before eligibility is confirmed is important, and we’ll make sure it’s shared with the appropriate team. We truly appreciate you recognizing the representative who assisted you, and we’re sorry the overall experience fell short of what you expected. - Embody Team

Response from Embody· Sep 2, 2026

We completely understand why you’re frustrated. You signed up based on the timelines presented to you, only to receive different information as you moved through the process. Having the expectations change from a short review and shipping window to needing an appointment and potentially waiting much longer would understandably be disappointing. We’re sorry the process and communication didn’t match what you were originally told. You should have been given clear and consistent information from the beginning so you could make an informed decision about moving forward. We appreciate you bringing this to our attention and would be happy to look into your account and see if there’s anything we can do to help clarify where things currently stand. - Embody Team