joinbetter.comReviews of joinbetter.com

I submitted my phone number on a landing page after seeing an Instagram ad for VR therapy services to learn more about their offerings. Once I realized the service was focused on meditation apps, I was no longer interested and did not proceed. Since entering my contact details, I have received aggressive sales outreach—getting called 6 to 7 times a day every single day. Be aware that submitting your phone number here may result in high-volume telemarketing calls.

I’ve had a terrible experience with Better Health from day one. Right after signing up, the lack of communication was obvious. I tried calling and emailing multiple times with questions, but nobody ever picked up or replied to my messages. Things got much worse when I realized the service wasn't working out and tried to cancel. Reaching someone just to end my subscription was a total nightmare. Once I finally got a return label for their VR headset, customer service told me they couldn't even mail me a return box. They basically told me to go figure it out myself at UPS and pay for my own packaging. This company bills Medicare for medical supplies and digital healthcare, so you’d expect a much higher level of patient care and customer support. Getting help is nearly impossible, and canceling is even harder. I definitely wouldn't recommend joinbetter.com to anyone looking for reliable healthcare support.