Great customer service and response time
Great customer service and response time
By Selena
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
187 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joelgrimes is listed under Education Services.
Joelgrimes (joelgrimes.com) has 187 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
187 approved reviews, newest moderated first
Great customer service and response time
By Selena
I submitted a request for some out of the ordinary support, and in less than 24 hours I had a response with a solution!! Joel's support team is amazing and very helpful.
By L A.
Joel is one of the few ultra successful professional commercial photographers that has been able to translate and transfer his experience and skills down to the level of the beginner, intermediate, as well as the advanced photographer. This allows people who want to learn photography from the master in a way that is so successful, but yet easy to understand from the best in the business. He mastered the skills of communicating complicated concepts in easy to understand methods that make it easy to use in order to put you on the path of success for each of the topics that he presents. If you can’t learn from Joel, then you can’t learn at all. He is awesome. Joel is actually trying to help you, he’s not just trying to make a buck, he’s already done that now he’s trying to help you do the same.
By Steve
I am enjoying Joel Grimes's excellent downloaded tutorials. I have a few of them, as well as great Photoshop extras.
By RON
Great comm's from this company. I had stupidly locked myself out of a course that I had bought. I emailed them and Amy steered me to Chris who reset my password and resent everything I needed to get started with the course content... which is brilliant also. Many thanks guys, top marks. Best regards, Nick.
By Mr Nicholas S.
One of the most important reasons I have kept buying from Joel is his down to earthness. It's just like listening to a good friend whom you have known for a long time who really knows what he is talking about.
By Arlen C.
Fast response.
By Jim
J'ai acheté la totalité des masterclass suite a une super offre lors d'un événement en ligne. Le contenu est extra et pour le prix c'était vraiment une affaire ! Merci 🙏🙏🙏
By Do.dsb