Joe Bob Outfitters LLCReviews of joeboboutfitters.com

I had a bad experience with JoeBobOutfitters’ labeling and return terms. I ordered what their site described as a “Gen 2” part. The item I received was the Charlie Atlas model, which—per the manufacturer’s own pages—isn’t a Gen 2 product. The merchant’s site has two separate listings: one titled “Rearden Atlas SilencerCo CHARLIE GEN II …” (which applies “Gen II” to Charlie Atlas), and another for “Rearden Atlas Gen II …” (the actual Gen 2 part). That naming is confusing and led me to believe I was ordering the true Gen 2 version. When I contacted support, I was told their policy is store credit or a refund to the original card minus a 15% restocking fee. They enforced that even though the listing’s “Gen 2” wording does not match the manufacturer’s designations. The conversation was adversarial; rather than acknowledging the ambiguity, I was told the mistake was on me. Bottom line: the return policy is punitive and the product labeling is inconsistent with the manufacturer, which creates an easy trap for customers. If you consider buying here, verify the exact model name with the manufacturer before checking out. I won’t be ordering again.

Don’t trust these people. Place order with them and never received it, too make matters worse, after emailing them about their poor service my account was cancelled. To this day I haven’t received my order.

Scam company. Overpriced Items. Non existent customer service. And I've been of Hays, Kansas that the owner is in fact a pedophile who abuses children because he can't accept his homosexuality

Terrible customer service. The owner, Joseph, does not honor his own return policy.

Horrible. No customer service as the service for the customers. No adequate return policy... If you unlucky enough to get a defective item.. -"you own it now!" So, if you buy something from them prepare for financial losses;)

They have good prices and fast shipping, but they DO NOT stand behind the products they sell. They sent me a defective part and I called the following day to get a replacement. They basically told me... tough &^$&^%$ call the manufacturer. I even spoke to the owner and he first tried to lecture me about the gun industry, and how no one takes returns (BS). Then he told me that he couldn't help me and to call the manufacturer. He tried to boast about their fast shipping, but I'd rather wait a little longer and buy from a company who values their customers and stands behind the products they sell.