JK DistroReviews of jkdistro.com

Awesome product. And you can't beat the prices. It came a day early and I was able to track it with ease all the way to my house. I live on the other side of the country . 😊

My order number is 675916 I made an order back on April 20th, as of April 27 , my order still hasn't even been processed yet, the shipping label hasn't even been created yet. I can't tell the last time I ordered anything and it took 7+ days just to process the order and I've ordered from shein AND temu. No emails or any kind of communication about the reason for the lengthy delay or anything. I sent another message to customer service today and still no response. Just feels like the owner is running an ONLINE business with OFFLINE rules like not being available on the weekends which is crazy to think of an ONLINE business in 2026 being closed on the weekends and now there's this backlog that's so huge it's taking two weeks to process orders. Gee I wonder why. Just disgusted with the service. If there are any issues with the order just know you'll realize just how little they care about their clients. My order number is 675916 Update : The company just asked me to provide my order number for the sole purpose of procuring the illusion that they actually care. They didn't reach out to me , customer service to was useless as always . It's just a tactic to ensure that their response rate stays high on trust pilot unfortunately the same can't be said about their actual service. 24 hours after my complaint that my product hasn't even been shipped in 8 days with zero communication, i'm currently in the process of asking for a refund which again has been met with zero responses. It's crazy because since you won't be able to fulfill any more orders after November at all you'd think u held on to your customers until then not push them to the competitor. I'll give an update of the results of them getting around to processing my refund or the fraudulent charge claim I'll file with my bank for goods not delivered, which ever comes first, which based on their disgusting attitude towards actually providing customer service ( which is practically non-existent) most likely gonna be a lengthy fraudulent claim dispute. I'll provide an update so anyone reading this can get an idea of the kind of customer service they can expect to get from them Finale update: 4/29. After waiting 9 days for them to even get as far to point the shipping label, I was able to get a refund as it still wouldn't have been ready today. Never again.

Been using JK probably around 3 years only had one slight problem and it was the post offices fault, was fixed in a week 💯 I buy a lot,probably in the last 3 years probably around a quarter pound a month 💯

They sell the same product I’ve been buying at the local smoke shop nearby for $15 per gram. That costs 15 times more than JK Distro!!! Only $1.00 per gram!!!😋🤤

Normally I order on Friday / Saturday and it will be out by Tuesday. Not this time, now after four days I get told they're backed up. So what, tomorrow? Next week? Not my problem you got busy, sounds like you need to figure your shit out. I now suffer because you can't operate a busy warehouse.

I approached my first purchase with JK Distro with high expectations, specifically timing my order to hit the pre-4/20 drop. Unfortunately, the experience was a masterclass in how to lose a first-time customer through rigid, automated service and a lack of back-end initiative. The Issue: Shortly after ordering, I reached out to request a minor modification. Rather than providing a solution, I was told I had to reorder. Before I could confirm that the original strains were even still in stock to facilitate that reorder, they unilaterally canceled my original transaction. Because the drop was high-demand, the strains I selected sold out immediately. The Professional Perspective: I am not a casual critic; I previously managed the shipping department for a compounding pharmacy, handling thousands of daily shipments under strict FDA guidelines with significantly faster turnaround and higher service standards. I know for a fact that order modifications can be handled on the back end without nuking a customer’s reservation. The Fallout: Lost Product: I lost my original strain selection due to their premature cancellation. Inadequate Recovery: A $30 credit does not compensate for several hours of lost time or the frustration of receiving a 'second-choice' order that doesn't meet my original needs. Poor CX: Being told 'there is nothing we can do' when the error was caused by their failure to read a message fully is unacceptable for a company of this scale. As a first-time buyer, I am left with a sour taste. If you value your time and want to ensure the items you actually select make it into the box, be aware that their 'solution' for minor issues is to hit the delete button and leave you unhappy. I was okay not making a change on my order. Order #672548 & #673957 #JKDistro #JKDistroReview #CustomerService #LogisticsFailure #THCA #CannabisCommunity #420Drops #ShippingIssues #FirstTimeCustomer #Instagram #facebook #twitter #discord #UserExperience #ConsumerAlert

I love yall jk yall got me right like always ❤️

Their products and freshness are great .