I love it!!
I love it!!! Soo great
By stephanie H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
162 reviews
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Jimmy John's Franchise, LLC is a franchised sandwich restaurant chain, specializing in delivery.
Jimmy John's (jimmyjohns.com) has 162 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 34 reviews with 5 stars · Clear filters
I love it!!! Soo great
By stephanie H.
Excellent community partner! Jimmy John’s generously donated subs for our National Night Out at ROAR FLORIDA, helping us create a fun and memorable evening for our residents. The food was a huge hit, and we truly appreciate their willingness to support our community. Thank you, Jimmy John’s, for being a great neighbor and giving back to the people you serve. We are grateful for your generosity!
By Roar F.
Great I’d say a great sub shop for those that never had it ! Great customer service at the Richmond st location!
By Molotic
First off I just want to say and I am the first to do it by making negative reviews when I am angry at the service or getting treated rudely. But today is a brand new day. So my granddaughter and I were heading over to Sioux City IA to go to the Dairy Queen. We have to go by Jimmy Johns and I said Maybe we should go to Jimmy Johns first then the Dairy Queen for ice cream and she was all excited. Except I looked at the time and it was 9:00 pm. My granddaughter looked at her phone and said it was 8:58. So we rushed there and got to the drive thru menu board and I told her that I know they are closed I shouldn't even be going thru the drive through. I pulled up and a guy came asked if he could help us. I asked first and said aren't you guy's closed? He said well...what is it that you want and we will see if we can make it. I told him a turkey with cheese and mayo and a roast beef with cheese and mayo. Oh and a coke. His headset lost power and a lady came on and asked for the order again. We gave it to her and she said to pull ahead. Seriously, by this time it was 9:10 and we pulled up to the window and of course they were all cleaned up and ready to go and I apologized and told her she didn't have to take our order and she said it was not a problem. I really felt bad that they stayed and made sandwiches for us and acted like it was not a big deal. This was the South Sioux City Ne Jimmy Johns. I would just like to say thank you to them and it was great to see a smile on my granddaughters face.
By LGP
Good experience
By Ryan M.
I have ate there twice and the service was awesome the food was even better and the service was over the top.
By Patty
Very friendly and fast service
By Bud
Tayshawn at the Middlebury, IN location is absolutely amazing! The service was impeccable and the food is wonderfully delicious! Great work, Tayshawn!!
By Bre D.