Jiffy LubeReviews of jiffylube.com

I was lied to about a price of service so they could gain another sale. Instead of being honest about the price, he decided to lie and say it would be cheaper. So I would agree to the service. I would’ve never agreed if I knew that specific service was that amount. I come to jiffy because I trust that I would receive an honest service. Instead of treating me the customer with basic human decency, instead I got scammed. If I was a man this would’ve been a different story but as I am woman they prayed on the fact that I have no knowledge of cars. These type of employees that provide our community with dishonest service should absolutely be shut down. We the customers keep this business open by coming for service. At the end of the day what’s right Is right and what’s wrong is wrong. That man knew what he was doing to gain a sale and it’s completely unacceptable!

If there was a zero option that would be my true rating. This review is for the Jiffy Lube on 444 E. Sunrise Blvd. On 8/23/24 I took my car for a routine oil change. I have visited this location prior because it was the closest. My 2015 Jeep Wrangler has never been involved in any accidents or any issue of major proportions. A tire change, an air filter, just basic upkeep. I go in for a simple oil change they do their normal talk and upsell on anything they can. From there, everything went as usual they did my oil change. They checked the pressure on my tires. They topped up my fluids and I was on my way once I left the location and on the highway I hear a small rattling in my engine area. It was very slight and I really didn’t pay much attention to the car all of a sudden in the middle of a busy I 95 highway decided to completely die on me with enough power. I was able to just get to a safe spot in the express lane. Luckily, our local road rangers saw my car in distress and managed to block all the traffic on I 95 to move me safely over to a side shoulder. From there, I called my insurance company who then sent a tow truck to pick me up to take my car back to Jiffy Lube to find out what had gone wrong. Once at Jiffy Lube, they inspected my car for nearly 5 hours they looking and looking to see what caused it. Finally, after I had failed a formal complaint at their corporate phone number, the manager or someone of supervisor power calls me to inform me that indeed it was their fault that the car had been rendered useless and explained in some quick reason what it was, but I’m not a mechanic so I really don’t understand what he meant but basically they screwed my entire car up and that they would get one of three different chop shops that they use to have a look at my car to find out what happened and what the next steps are. I get a call from Eric so-called supervisor, and he tells me that the entire engine has to be replaced and what he has offered me is to get a engine a used engine that already has 52,000 miles and that if I authorize the repair they would send it to this chop shop they go to and that they would replace my engine and give me a one year warranty only on that used engine. After speaking to numerous people and to my original Jeep dealership where I bought my jeep, I decided to say no to the offer of having a used engine put in my car then rudely said I had one of either two options replace the engine or they would cut me a check for $7000 which I would come in and sign for and then they be done with me , I went to my jeep dealer today and spoke with the mechanic there and the gentleman who sold my car and of course their reaction was one of shock. I called Eric and I had him on speakerphone so that the Jeep staff could hear exactly what it is they were trying to pull on me . They agreed that it was a total sham and a disgrace what they were trying to do to me by giving me a used motor with only a one year warranty, not only knowing what condition that motor was in and how it got out of the first car in the first place. For all I know that engine could be refurbished and I’m getting a crappy thing that’s going to eventually fall apart within a year. I told the Jiffy Lube supervisor Eric, but I would not be taking any of the offers not be used motor and I would not be coming over to sign the check for the $7000 which they were pushing me to do because they don’t want to be responsible for liability. I asked him that the only thing that I wanted was to have my car towed to the dealership, which is 20 minutes away he plainly told me no that he would not do anything. He had already given me the two options that were on the table and that if I didn’t take any of those two, I was on my own Luckily, my insurance company will be towing the car to jeep to get it inspected to find out what actual damage they did to it and to do a repair. This is a car that is a dream for me when I purchased it in 2015. I worked my fingers to the bone to buy it and I have one payment left on it, and it would be completely mine and now my car has been completely destroyed by these bunch of clowns , I have never in 1 million years ever thought that going to a place like Jiffy Lube would destroy my car, but this is a cautionary tail for other people that go to Jiffy Lube. There’s something as simple as an oil change can kill your car because they have unskilled mechanics doing the work and then on top of that whatever responsibility they do have is very little and they’re not gonna do anything for you and it’s an absolute disgrace at a national company like Jiffy Lube doesn’t even have a customer service number in the United States. It’s a call center outside the United States with people that barely even speak English. I asked for a district manager they won’t release the information of a district manager. Do not use Jiffy Lube under any circumstances find someone else to do the work for you or you may end up like me.

They moved a car that was paying for oil change in front of my car because I was getting a inspection already had waited 40 minutes. I have gotten my inspections on all my cars done here for years. Well not anymore!!!!!!!(

I went to the Jiffy Lube in Huntsville. They were very polite and quick at changing my oil. I will definitely be back again. They were amazing.

They have me waiting in long wait times just to get denied for an inspection for my vehicle for Lyft. How am I supposed to make money if They have me waiting in long wait times just to get denied for an inspection for my vehicle for Lyft. How am I supposed to make money if I can’t pay to fix my windshield or my wiper blade which I don’t even use. Stupid just not doing it I guess

My car takes synthentic oil. When I left the car sounded weird and thought I was hearing a flapping noise like a flat tire. No lights on dashboard. No flat tire, however, I think JiffyLube charged me for synthetic oil and put in conventional oil. They also wanted to rotate the tires. I said 'no'. I looked carefully on outside of tires. Nothing. But I am not convinced these people haven't done something to my car. Watch out for these scammers - they earn commission for getting consumers to pay for unneeded extras.

Have taken my car to this business for I'd say 5 years. Oil changes or just courtesy checks. Each time I've come ,even though Managers change and for some reason the techs don't stay long..with each new crew, everyone, down to the manager has been very polite, professional, helpful, thorough, and took the time with me to recommend different solutions for future care, rarely ever tried to upsell me...when I came in recently on 7-9-24 3:40pm, to my local in Hobart Indiana, a new tech assistant Favin, went right to work , checking the tires pressure, filling them up with equal air..checked at my request, that no one had placed a GPS under the car. They work on free checks just as efficiently as paid services. The manager Eddie, kept me company, while the guys work giving me a wealth of information about a mechanical issue I'd inquired about. All I can say is they deserve mad business and props!

I have been going to this location for years now. The faces change but I always get good service. They do try to upsell but I kindly decline until it is needed. They were very accommodating this round and installed some filters we had brought for the car. Thank you Hans(bolah) for all your help.