jessieswig.comReviews of jessieswig.com

I spent quite a bit of time looking through the Jessies Wig website until I found one I liked the look of, I came across one and used the easy to use website to navigate through to the checkout and buy the beautiful wig! I then decided to message customer service to see if the wig could be lightened up, I had a very friendly back and forth email exchange with someone from Jessies Wigs, who were amazing, very helpful and ultimately helped me to create the wig with the colour I truly wanted! They were polite and friendly, knowledgeable and attentive! I received my new wig not too long after I ordered it and I felt like a child at Christmas, it was exactly what I wanted and the quality of the hair is beautifully soft, initially there was a little shedding but that stopped after a few brushes through! I would definitely suggest this company after the amazing experience I had from start to finish!!!

I didnt originally get my wig due to delivery issues and they worked very hard to help me get a replacement wig sent out. They were great with communicating with me from start to finish. Great experience

I have been purchasing from this company for years. The wigs are so soft and look very natural. The customer service is great!! They help you with any questions or needs.I would definitely recommend them!

I received a wig last week and I’m very dissatisfied with it, it’s nothing like I ordered from the picture on the website….As their return policy states, they have :EASY RETURNS” with no problems…..I have emailed them 3 times with no response from them….If I don’t hear from them soon, I will have tocontact the BETTER BUSINESS BUREAU, which I really don’t enjoy doing…..If Customer Service would stop avoiding my emails and act like a legitimate business, I’d really appreciate it….i have sent them everything requested, to no avail, and the phone numbers are not answered…You should be very wary of doing business with a shady company who doesn’t seem to honor their customers….

This hair piece looked nothing like the photo its atrocious. 200 dollars and I would not be paid to wear this thing.

I love Jessie's Wig! I have now purchased 4 pieces from Jessies and they are wonderful. The customer service is top notch-very quick to respond-offer solutions- and just all around above and beyond. They are the only place I will buy my crowns!

I currently have 3 wigs from Jessie’s Wigs with a fourth on the way, and I genuinely could not be happier with them. I like changing my hair up often from shorter blonde styles to long blonde styles and I also like having duplicate wigs so I always have a backup hairstyle ready to go. My first order was around April 2025, and I was immediately impressed. Honestly, every wig I’ve ordered since has continued to exceed my expectations. The ordering process is easy, the custom cap options are fantastic, and the overall construction of the wigs is extremely well done. I get the 13x8 caps, and they’re breathable and comfortable enough for all-day wear. I typically wear mine for about 12 hours at a time, and they stay secure and look great the entire day. By the end of the day I’m definitely ready to take it off, but the wig itself still looks flawless and stays in place. The lace fronts are durable too. I usually don’t glue my lace down, but on the occasions I have, the lace held up beautifully without stretching or getting distorted. The blonde colors are also gorgeous.... dimensional, natural-looking blondes that don’t look fake or overly processed. One thing that really impressed me is the longevity. My first wig was worn about 5 days a week for roughly 9 months before I started rotating my other wigs in more regularly. I took good care of it by conditioning it, using oils, etc., and it lasted about a year before I noticed any significant shedding from the cap. The hair stays soft, washes beautifully, air dries easily, and is simple to restyle and straighten. Their communication is honestly incredible. They allow customization for cap sizing (for an additional fee), and they’ve always honored requests I’ve made regarding the roots like making them less dark or softer looking. Before shipping, they even send photos and videos of the exact wig they made to make sure I’m happy with it first. That level of service is honestly wild, especially at this price point. After experiencing some hair loss for a few reasons, I couldn’t really hide my clip-in extensions anymore and decided to start wearing wigs. The problem was that even “affordable” wigs elsewhere were still around $1,000, which absolutely was not affordable for me. Then I found Jessie’s Wigs, where the wigs are actually affordable around $300. I figured I’d give it a try but honestly assumed there had to be some kind of catch… and I still haven’t found one yet lol. Amazing quality, beautiful hair, thoughtful customization, excellent communication, and genuinely affordable pricing. I absolutely recommend them.

I’m in love with my wig and already purchased a second one in a longer length. Got so many compliments on it and love how natural it looks to my bio hair. I plan to purchase more in future as chemo has taken my hair but this wig will NOT let me lose my confidence it’s the best I own!!