Bought one live stream
Bought one live stream. It went ok. Then the extra charges kept coming in saying I was online watching when I wasn't. Support says it'll take 5 to 7 days to receive a refund but if we will see what happens.
By trzymj
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
9 reviews
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Jerkmatelive is listed under Adult Entertainment.
Jerkmatelive (jerkmatelive.com) has 9 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
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Bought one live stream. It went ok. Then the extra charges kept coming in saying I was online watching when I wasn't. Support says it'll take 5 to 7 days to receive a refund but if we will see what happens.
By trzymj
I get popups all the time fro Jerkmate and I don't want them on my computer .Please stop them now
By Donald L.
Signed up with free £10 credit offer, saw it on credit page so thought great it worked made my first purchase for a £3.98 video, my bank was then charged... Twice, instead of being removed from credits, when I contacted them to complain, they tried to suggest I'd made multiple purchases when my collection even said 1 purchase, so I told them they need to cancel everything and refund me, remains to be seen if they will actually do that without me having to involve the bank, we shall see.oh and the customer service reps have an attitude problem, big time.
By Michael
After signup, they automatically sign you up to a monthly subscription to Eroticmatch, using your payment info. They notify you about signing you up, yet conveniently leave out the monthly charge. You are then charged by ICF Tech EU B.V. with no details, with contact info that directs to ECHST.NET. You then have to work with them to lookup your membership and cancel reoccurring charges.
By Montize V.