Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
93 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖With all the love and good vibes,The Jelly Wax Team
Jelly Wax (jellywax.co) has 93 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
93 approved reviews, newest moderated first
This wax is amazing. It is efficient and doesn’t get overly hot. Very skin friendly. The only thing I didn’t like was that it was scented but I just don’t like scented things. At least the scent was pleasant and not overwhelming. The pink wax is so cute and it shimmers. I can’t wait to order again.
By Pri
Response from Jelly Wax· Oct 17, 2023
Hi Pri! Thank you for your feedback! Hannah just released unscented refill bags if you'd like to check! :)
mine might be defective, the light doesnt stay on so it looks like its off but in reality its on. i thought this would be easier to use since everything is in the kit, but now im not sure. there’s a learning curve to the temperature process.
By Customer
Response from Jelly Wax· Sep 30, 2023
Hi! I'm so sorry about this! Please send us an e-mail at [email protected] and we can get you a replacement asap!
Honestly wasn't too sure what to expect, but the kit was super easy to use and the process was a lot less painful than expected. Don't think I'll be going back to shaving anytime soon :)
By Pooneh Z.
Response from Jelly Wax· Oct 17, 2023
Hi Pooneh!! Thanks so much for your kind words! We're glad that you made the switch to waxing!
Delivery is to slow that’s the only problem
By BEVERLY S.
Response from Jelly Wax· Sep 17, 2023
Hi Beverly! Thank you so much for leaving us a review! I definitely understand where you're coming from and I'm so sorry for the slow transit times. I just posted an update video on why this happened: https://www.tiktok.com/@jellywax/video/7279056173687377195 In the future this won't be an issue! Thank you so much again, and I'm glad to hear that was the only issue!
Very happy with the product! I tried to leave a review on the TikTok shop but it wouldn’t let me. The customer service was amazing and very quick with the response. I am 100% gonna order again!
By Hailey S.
Response from Jelly Wax· Sep 11, 2023
Hi Hailey! Thank you so much for leaving such kind feedback!! I've been having my fair share of troubles with tiktok, so I appreciate you finding a way to leave a review regardless! Thank you again!
