Jelly CasesReviews of jellycases.com

I ordered 2 cases and paid for express shipping. The cases took over a month to arrive and one was the wrong size. I emailed them about this and they said they would send a new one. I told them I don't want a new one as it takes too long and requested a refund. That was 3 weeks ago and I've never heard back despite emailing them a few times. The case that did fit is good but with this service just don't waste your time or money on them.

I should have read the online reviews first. They were actually spot on. Not long after placing my order, I received a tracking number. However; when you click on it, it says usps awaiting shipment. A week later, it showed the same thing. I contacted jelly cases, no response. Five days later, I contacted again. No response! Finally, several days later, I made a negative Instagram comment. Suddenly a response. Supposedly my case has already shipped. No, usps still awaiting shipment. Plus, they deleted the negative comment. You will notice their IG post have just a couple of emoji comments. This is why! I don’t mind waiting for something I like, but honesty and good customer service is important. Unfortunately, I haven’t actually received the case to see if it’s worth the wait. This is likely a dropshipper making tons of money shipping cheap products from China and has zero knowledge of customer service. Put your money elsewhere!

DON’T BUY FROM THIS WEBSITE! I wish I saw these reviews before I bought from this site! I have emailed three times regarding an order and have never gotten a response. Ordered Jan. 12 and it is now Jan. 25. Shipping label was created Jan. 15 tagged with a tracking number that doesn’t show any helpful information or even if it was shipped. Now I just want my money back and order cancelled.

Unsubscribed multiple times but constantly spammed. Poor product quality. Unhelpful customer service. Edit: This review was also flagged in an attempt to be hidden by Jellycases. Frustrating to see them trying to cover up a negative experience.

If I have saved someone from buying from this company I have done my job- also not one to ever write these but that's how annoyed i am! I placed an order and it took two months to arrive. Then when it did, it was the wrong size! Customer service is absolute garbage and they are not helpful. All i want is my money back (which they aren't doing) and to never order from here again. They also delete any comments off their insta so that also says a lot.

I ordered almost a month ago and still havent received item.

I ordered my case in late October. After writing emails and Instagram messages two to three times a week, they finally responded. They send me a tracking number that didn’t exist. I had to ask them and wait several weeks in order to actually use that tracking number. Finally January 1, I requested a full refund of my money and nothing but surprisingly I got it tonite. The case is nothing out of this world. The buttons on the left for the volume are so hard I can hardly use them. Totally wasted $19. Not worth all the aggravation and time spent hunting this down

I ordered in November. It is now January, only one of the cases I ordered has been sent (still have not received it and have no idea where it is). Contacted them after a month of waiting and never received a reply, contacted a second time and they asked what my tracking details were (the items hadn’t been shipped yet so didn’t even have a tracking number) I told them this and again received no response. It has now been two months and I cannot get a hold of them and have not received any of the items i ordered or had any response to my multiple Enquiries. Do not purchase from this site unless you are happy to be completely scammed. Will never order from here again. Update: it has now feb and still no sign of my order. Company will not respond to any communication I have sent. But can ask for me to prove my review is real...