Jelly CasesReviews of jellycases.com

I ordered a “glass” case and I figured it would be plastic with a name like jelly but it’s not remotely shiny like glass and it’s super cheap looking and basic. Looks like something you’d get from 5 Below or the Dollar Store. $22 for junk and weeks of waiting. Do not recommend.

I have not received my order and have followed up via email numerous times. They never even reply. Its obviously a SCAM website EDIT - As you can see they have provided a generic reply to my review below. I have emailed numerous times with no reply, I have forwarded my emails to the support email they provide below and yet what a surprise no response. Even to suggest that there is a shipping issue out of their control is ridiculous, they haven't shipped anything! They take your money and don't send the items. DO NOT BUY FROM THEM! And at Jellycases if you intend to reply again, dont bother I'll just have a refund thanks. If you suggest emailing your team then perhaps you should reply to your emails.

DO NOT ORDER FROM THIS SITE!!! You will never get your order plain and simple! Back and forth with customer service both on the site and via instagram since September 2023!!!! Promised to remedy the issue and they never did. They took my money and never sent me my order. THIEVES. AVOID AT ALL COST. Consider yourself warned.

Absolute terrible customer service. I ordered my case and it came in two months later. I sent many emails and only once or twice did I even get a reply. Will not be ordering from again.

I did not get my product, nor did I receive responses to my inquiries until I wrote if no one replied i would dispute the charrge on my credit card

Never recieved my order! Nor my money back after I asked for it! This is a scam!!!

I ordered my case in October… it’s may and it still hasn’t been delivered to my house. I’ve sent various emails and at first they responded saying it would be delayed, but then when I mentioned a refund since I still hadn’t received my case they stopped responding. My best friend had the same experience but a couple months later she had gotten her case this was years ago and I ordered thinking maybe the issue had been fixed, guess not. Just dont order from here if ur thinking about it, totally not worth the money u wont be getting back

SCAMMMMMM!! Ordered a case on 4/7//24. When I didn't receive the order or any shipment notification a full month later I wrote an email to inquire. I couldn't obtain any shipment or tracking info via shopify either. There was an auto response to my email, that it was being reviewed. 15 days and one follow up email later and I still haven't heard a thing or received the case. Also, if you try to visit jellycases.com now it says the store is unavailable.