Jeffree StarReviews of jeffreestarcosmetics.com

First time ordering JSC. On June 16, ordered the long awaited Thirsty pallette as well as 3 liquid lips. I received an update that everything was shipped and to be delivered. ....was home all day. Got a message that my package was delivered, open my door annnnnd....no package. Contacted customer service that very next moment, it has been 5 days and have yet to hear anything back from customer service. Awful customer service. No package and out on my hard earned money. Save your money don't order from JSC.

If I could rate this company 0 stars, I would. I, like another person on here, ordered multiple items on June 16 as soon as the summer collection launched. I have yet to recieve a tracking number. I contacted customer service last Wednesday and someone assured me that EVERY customer would get tracking by the end lof 6/23. I have proof of that - the statement was even bolded in the email. I’m about to just cancel my order. I have NEVER waited this long for anything to ship. I should’ve ordered through Beautylish. Oh well, I’ll know for next time if I even decide to order any more JSC products. Dissapointed doesn’t even begin to cover it. I spent $150 with a company and they take over a week to even ship it out? No thank you.

The last lipstick I got was extremely dried out. When talking to customer service about this, they wanted photographic evidence and you could tell everything said was just copy paste. When I asked if the formula for the Lip Ammunition was meant to be drying, they ignored my question and for some reason called me Jeffree Star in the opening greeting. Fast forward to the 16th, I ordered 8 products, including the Thirsty palette. It's the 24th and still unfulfilled. On top of that, three of the products were somehow doubled on the checkout. I've asked to have them removed or simply replaced with some other similar in-stock product and it's been three days with no response and still my package hasn't budged. The only email I received back was a copy-paste asking if I wanted to cancel, which wasn't at all what I asked, as though they hadn't even read anything I wrote. I love Jeffree Star as a businessman and MUA, but the customer service is absolute garbage. Not even a line in which to talk to someone directly.

I am very disapointed with this company. My package is late, still haven't come, i don't where it is and they also don't know where it is. You can't track you order. They don't care about your package and they don't reply to your emails. Very bad customer service and company. Don't order anything from this page!!!!!

Really happy with everything I've ordered from here. Prices are decent, packaging is very nice and the quality of the products are fab! :)

jeg havde køb noget, men så fortrød jeg og skrev straks til dem, at jeg gerne ville annullerer min ordre og jeg fik af vide at der ville gå op til 3 dage inde de ville svare på min besked, der gik 1 time og pengene var tilbage med det sammen. kan varmt anbefale <3

I ordered the box set of about 9 liquid lipsticks for my step-daughter for Christmas. It was on sale on Cyber Monday. I was blown away by the presentation!! It came in a hot pink box and when opened, it was in a fancy tissue paper. The heavy metal box that contains the lipsticks are beautiful and an amazing keepsake! It also came with a postcard picture of Jeffree star. (I’m assuming, I don’t know anything about him, but my daughter watches all the makeup tutorials!) I cant wait to see her face when she opens it!

Never had an issue. Great high quality products, I've tried every product besides the lip ammunition because I don't wear bullet lipsticks. Jeffree's brand is such high quality for the great price point and is a massive staple in my makeup collect. My all time favourite eye shadow palette is the Androgyny palette and my current go-to lipstick is from his chrome collection in the shade Hunty. For a US to U.K. delivery, the shipping time is pretty standard however I have found that each time I ordered a product it arrives before the due date. I really recommend this brand and will always support it.