J.B. Hunt Transport ServicesReviews of jbhunt.com

Zero professionalism, terrible service. I wasted my whole day waiting for my order and they didn't show up at the scheduled time. I spoke to the manager and they were unprofessional. Very poor service. I would not recommend.

JB Hunt was supposed to deliver and install a stacked washer & dryer for a Lowes purchase. First trip they forgot the stack kit; Second trip they brought the stack kit but did not do the install; Third trip they did not show up at all as said the stack kit has already been delivered. Washer and Dryer and still uninstalled.

Had a sofa and loveseat delivered for Rooms to Go. The technicians did not have instructions and scratched my laminate floor in several places. Despite presenting before and after pictures and constantly calling them and presenting clear evidence after 2 months, they only offered to pay for half ($210) the cost of repair for the damage that they caused and tried to cover up by putting the sofa and loveseat over the scratches. Very dishonest business practice!

Terrible never called didn’t come said they took picture of house I have a ring dell and no body came

Second KitchenAid Whirlpool dishwasher delivery today. First delivery 7/28 had door dented in. Today 8/12 frame was bashed in. Next delivery scheduled 8/30. BTW, Existing dishwasher removed 7/28. Whirlpool claims units are inspected before truck goes out -so damage must occur on truck. Observed on7/28 unsecured pallets of goods in large van. Can JB Hunt do better on our next delivery? I’m not betting on that.

I had to refuse my order of a new refrigerator because they would not move the one I had out. They wouldn’t even set it on the front porch. I chose a delivery between 2-6pm. And to remove the old one. They arrived at my house at 2:00. They said they were already behind in their deliveries. How could they be behind if they arrived at my house at 2:00 pm. I was their first delivery in the time slot between 2-6. The movers wouldn’t accept any extra money to relocate my refrigerator to my basement. It was a straight shot from the side door to the basement. They offered to not charge me the setup fee for delivery of my new refrigerator, which would mean they would not set it up because they’d have move the old one first, which they refused to do. I am very angry at the service I received. They were not helpful at all. They said they called their boss, he said there was an option in ordering the refrigerator to choose to relocate an appliance from one point to another. But he said it’s hard to find: I asked what can I do now. They said ”nothing”. I couldn’t do anything now about the delivery. So I had to refuse the delivery since they wouldn’t move my old refrigerator out first, unless they took the old one with them back to the warehouse. I chose the removal of the old one, because that was an extra charge, I thought they would move the old one to the basement for me. But they refused. What was I supposed to do? Have two refrigerators in my kitchen.

The two technicians arrived and the first sentences out of their mouths was that they were not being paid enough for their work. The one technician realized that he needed to turn off the power source for the garbage disposal and I showed him where the Box for the garbage disposal which would be and he turned the power off. He could not complete the installation of the new dishwasher so the existing dishwasher remained in place. When the two technicians left they did not turn the dishwasher off nor did they turn back on the power to the garbage disposal. I realized this as I was getting ready to leave to run some errands and I heard the noise from the dishwasher then I checked the Box for the power running to the garbage disposal and I then realized that he did not turn back on the switch which actually was not for the garbage disposal.

I would leave 0 stars if I could. They were used as a transport for a local Ethan Allen furniture store for our neighbor. They decided to use our drive way as a turn around and destroyed our property.JB hunt is now telling us it’s hearsay and they refuse to pay for damages despite multiple people seeing their driver do the act in question. It’s disgusting that such a larger company would treat someone in this way. If it’s all hearsay how do they know it didn’t happen ? Going by the driver who is obviously going to lie to save his job?